At FeedBun, operated by Wuit Pty Ltd, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for the FeedBun website, web application, and browser extension (collectively, the “Service”).
1. Information We Collect
1.1 Information You ProvideAccount Information: Name, email address, and password when you create an account
Profile Information: Optional dietary preferences, allergies, or health goals
Product Data: Food products you analyze, save, or track
Payment Information: Billing details for paid subscriptions (processed securely through our payment providers)
Communications: Messages you send to our support team
1.2 Information Collected AutomaticallyUsage Data: How you interact with our Service, including features used and time spent
Product Interactions: Products viewed, analysed, or captured through our browser extension
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, pages viewed, and referring URLs
Cookies and Local Storage: Session information and user preferences
1.3 Information from Third-Party SourcesProduct Information: Publicly available product data from e-commerce websites when using our browser extension
Research Data: Ingredient and nutrition information from public databases and research sources
- How We Use Your Information
We use collected information to:
Provide and improve the Service
Analyse food products and generate health ratings
Personalize your experience and recommendations
Process payments and manage subscriptions
Send service-related communications
Respond to support requests
Detect and prevent fraud or abuse
Comply with legal obligations
Conduct research to improve our algorithms and features
- Information Sharing and Disclosure
We do NOT sell your personal information. We may share information only in these circumstances:
3.1 With Your Consent
We share information when you explicitly authorize us to do so.
3.2 Service Providers
We work with trusted third-party services for:
Payment processing (Stripe)
Email communications (Amazon Web Services)
Analytics and error tracking (AppSignal)
Cloud infrastructure (Amazon Web Services, Google Cloud Platform, Fly.io)
These providers are contractually obligated to protect your information and use it only for providing services to us.
3.3 Legal Requirements
We may disclose information if required by law, court order, or government request.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify you of any such change.
3.5 Aggregated Data
We may share anonymised, aggregated data that cannot identify individual users for research or business purposes.
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Secure password hashing
Regular security audits
Limited access controls
Secure development practices
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations:
Account Data: Retained while your account is active
Product History: Retained to provide historical tracking features
Deleted Accounts: Basic information may be retained for legal compliance
Analytics Data: Aggregated data retained indefinitely
- Your Rights and Choices
6.1 Access and Portability
You can access and download your data through your account settings.
6.2 Correction
You can update your account information at any time.
6.3 Deletion
You can request deletion of your account and associated data. Some information may be retained for legal compliance.
6.4 Communication Preferences
You can opt out of non-essential emails through your account settings or unsubscribe links.
6.5 Browser Extension
You can disable or uninstall our browser extension at any time, which will stop collection of browsing data.
7. Children’s Privacy
FeedBun is not intended for children under 13. We do not knowingly collect information from children. If we discover we have collected information from a child, we will promptly delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain your session
Remember your preferences
Analyse usage patterns
Improve Service performance
You can control cookies through your browser settings, though some features may not function properly without them.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination
To exercise these rights, contact us at support@feedbun.com.
11. European Privacy Rights
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Right to access your data
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Our legal bases for processing include consent, legitimate interests, and contractual necessity.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the Service. Your continued use after changes constitutes acceptance.
13. Contact Us
For privacy-related questions or concerns, please contact us:
Email: support@feedbun.com
Data Protection Officer: security@feedbun.com