Hello,
There should be no issues with the sync or cloud, all systems running :).
Also the PRO version has only few features, and none of them is related to cloud dials, sync or backup.
Check this article for common issues:
https://github.com/fastaddons/GroupSpeedDial/wiki/Synchronization-issues
If it doesn't help, contact me here with more info: admin@fastaddons.com
Best Regards,
Juraj Mäsiar