Revisiones de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
610 revisiones
- Se valoró con 1 de 5by Usuario de Firefox 18179148, hace un año
- Se valoró con 1 de 5by Usuario de Firefox 16936067, hace un año
Respuesta del desarrollador
publicado el hace un añoHi! If you’re experiencing any issues with our service, please make sure to contact our support team at support.nordvpn.com for assistance. We'd be happy to help anytime! -G.M.- Se valoró con 1 de 5by RovasT, hace un año
- Se valoró con 1 de 5by Rafael, hace 2 años
- Se valoró con 1 de 5by CSIP CSIRIPP, hace 2 años"We’re having trouble logging you in. Please try again""We’re having trouble logging you in. Please try again"
Look for another job If you are not able to make a usable extension. It would be better for everybody. I had to downgrade to Version3.3.0, and that still works perfectly (right now)Respuesta del desarrollador
publicado el hace 2 añosHello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - Se valoró con 1 de 5by Usuario de Firefox 18138598, hace 2 añosUsed to be pretty good. Now the speed is capped on extension. If you go to speedtest.net it will show fast speed. However other test websites or actual file download is capped at exactly 10mb/s. You can see that the speed will briefly exceed 10mb/s then push back down. If you download 2 files, each files will only download at 5mb/s. This has been going for months. So much with their "no cap".
Respuesta del desarrollador
publicado el hace 2 añosHello. We do not have no type of restrictions on bandwidth of any kind. We'd recommend contacting our support team via live chat or email for them to look into your issue in more detail. We're available 24/7 at https://nordvpn.com/contact-us/ -Neo - Se valoró con 1 de 5by Usuario de Firefox 18110472, hace 2 años
- Se valoró con 1 de 5by Limo, hace 2 añosIt can't be a coincidence that many people besides me have been experiencing massive losses in speed for a few days now. Fix your add-on. After all, we pay money for it
Update: Contacting the support is frustrating.
Summed up: clearing cache, reinstalling NordVPN add-on and deactivate other add-ons. Despite my messages about many others having the same problem, the supporter didn't think about the NordVPN update as the cause of the problem.
I hope, there is a bug fix coming soon. Otherwise I'll look for a reliable vpn provider.Respuesta del desarrollador
publicado el hace 2 añosHello there. We’re sure it can be resolved with our support team at support.nordvpn.com. Our team would be happy to take a closer look into your case and help out on the matter resolve! They are available 24/7. -G.M. - Se valoró con 1 de 5by Usuario de Firefox 17948208, hace 2 añosA friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.
Respuesta del desarrollador
publicado el hace 2 añosHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Se valoró con 1 de 5by me2000, hace 2 añosunfortunately this add-on doesn't work in Saudi Arabia for months now , tested it on multiple connections / pcs , the only time this add on work if someone use VPN and hotspot then it will work , my guess is ISP blocking the connection
Respuesta del desarrollador
publicado el hace 2 añosHello! While extension may be restricted in your location due to the connection type, we'd recommend testing our application for your device instead. If you'd like assistance setting it up or had any questions, please do not hesitate to reach out via live chat or email at https://nordvpn.com/contact-us/. -Neo - Se valoró con 1 de 5by Usuario de Firefox 18089523, hace 2 años
- Se valoró con 1 de 5by Usuario de Firefox 17460453, hace 2 años
- Se valoró con 1 de 5by Reaper948, hace 2 años
Respuesta del desarrollador
publicado el hace 2 añosHallo! Unser VPN-Dienst ist kostenpflichtig, aber wir bieten eine 30-Tage-Geld-zurück-Garantie für all unsere Pakete an, welche auf unserer Seite gekauft wurden nordvpn.com/pricing/. Du kannst unser Produkt gerne testen und falls du Probleme hast, helfen wir dir gerne weiter unter support.nordvpn.com. -G.M.- Se valoró con 1 de 5by T Dawg, hace 2 añosI'm in Canada, and much like many others posting here, prior to current 3.4.3, Nord VPN extension on FF118.0 Worked perfectly. Something happened as it is nearly unusable. I've needed to refresh connection on nearly every site I visit, including those in split-tunneling. I have removed and reinstalled with no change. I submitted a ticket and Nord VPN wants to put me through the hoops. Don't have a day to gather all the screenshots requested. Speeds are fine ... DNS leak test clean. The extension is broken, and needs to revert to a working version ... Or updated soon. Have gone back to 3.3.0. Thanks
Respuesta del desarrollador
publicado el hace 2 añosHello. Our apologies for the inconvenience you had with our customer support team. Could you please update your review with the Ticket ID you received so we could double-check the situation? -G.M. - Se valoró con 1 de 5by Usuario de Firefox 18080783, hace 2 añosthe extension for firefox simply doesn't work. you connect to a server, browse (very slowly) for a couple of minutes, then you don't browse at all anymore, whatever server you reconnect to. as safe as turning off your computer, indeed.
Respuesta del desarrollador
publicado el hace 2 añosHello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Se valoró con 1 de 5by Usuario de Firefox 15835438, hace 2 añosfirefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
Edit: nope it's back - turned it off until nord resolves the issueRespuesta del desarrollador
publicado el hace 2 añosHello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M. - Se valoró con 1 de 5by TriBad, hace 2 añosLike many users, since last update the slow down makes browsing with it a chore, I just turn it off...
Respuesta del desarrollador
publicado el hace 2 añosHello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - Se valoró con 1 de 5by KT, hace 2 añosUsed to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.
Respuesta del desarrollador
publicado el hace 2 añosHello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L. - Se valoró con 1 de 5by icemanmelb, hace 2 añosDo NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.
Just go back to the Previous Version fixes this issue and got me back up and running again.Respuesta del desarrollador
publicado el hace 2 añosHello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M. - Se valoró con 1 de 5by leetNigthshade, hace 2 añosAn update made the extension now require it being enabled in private mode, it no longer works.
I do not enable any extensions in private mode other than BitWarden; I do not trust just any app in private mode, this is unacceptable.Respuesta del desarrollador
publicado el hace 2 añosHello. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. We'll make sure to pass on your feedback to our team! -G.M. - Se valoró con 1 de 5by jg, hace 2 añosNew update ruined this extension, only connects me to one server, reconnecting does nothing, everything loads so much slower now and I can't do anything about it since I can only connect to one server
Respuesta del desarrollador
publicado el hace 2 añosHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Se valoró con 1 de 5by Martin, hace 2 añosLooses creditials from time to time.
Autoconnect doesn't allways work.
It is not possible to use any differnt DNS Servers.
Thatfor you won't be able to use it with streams - since the NordVPN DNS Servers are missing some streaming backbone entries.
When it looses connection - Firefox will automatic reload the page without VPN - Connection / with the Sessions in takt => f-ing the tunnel useless.
Now it can only start if it has the right to interfere with your private - modus windwos.
Even if you don't want it to.
It gets more and more useless.Respuesta del desarrollador
publicado el hace 2 añosHello. We're sorry to hear about it! Could you please make sure to contact our support team for them to look closer into the issues experienced and what could be causing them? We’d be happy to help on the matter resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - Se valoró con 1 de 5by Patrick vd L, hace 2 añosWorthless, doesn't work at all. All I get is "Couldn't connect Please check your internet connection and try again."
Respuesta del desarrollador
publicado el hace 2 añosHello. It would be great if you contact our customer support team at support.nordvpn.com. Our team is ready to check on the situation in more detail right away. -L.L.