Revisiones de Proton Pass
Proton Pass por Proton
70 revisiones
- Se valoró con 1 de 5por Usuario de Firefox 18091897, hace 2 años
- Se valoró con 1 de 5por Usuario de Firefox 18056739, hace 2 añosCant install it. Nice. Bitwarden is better
Respuesta del desarrollador
publicado el hace 2 añosSorry to hear that! Could you let us know which browser version you are unable to install the extension? If you receive any errors, please share them with us, so we can look into this. Alternatively, you can contact us at pass@protonme.zendesk.com for assistance. - Se valoró con 1 de 5por MX33, hace 2 añosPurchased the Plus Plan, but it randomly got cancelled without a refund. Also the back and forth with their support team is very frustrating,
Respuesta del desarrollador
publicado el hace 2 añosHi! Can you please clarify what you are referring to when you say the plan was randomly cancelled? Feel free to share your ticket number in an update to your review, so we can track your case internally and investigate. Thank you in advance. - Se valoró con 1 de 5por Grayhawk51, hace 2 años
- Se valoró con 1 de 5por Usuario de Firefox 15687883, hace 2 añosI love Proton Mail but Proton Pass is absolutely useless for me as I must be logged in to my Proton Mail to use it.
Respuesta del desarrollador
publicado el hace 2 añosHi! Both services are managed under the same account, so you need to be logged in to use Proton Pass. If this is a cause for concern for you, you can create a separate account for Proton Pass only. - Se valoró con 1 de 5por Usuario de Firefox 16418872, hace 2 añosDoesn't have autofill which makes is dealbreaker considering it's one of the core features that every other password manager already has.
To make it worse, they use the term "autofill" to describe their difinitively MANUAL method of entering credentials. It's misleading, and confusing. I even wasted two days communicating with their customer support in a frustrating back-and-forth because they don't understand what "autofill" means.Respuesta del desarrollador
publicado el hace 2 añosCan you elaborate on what exactly you're referring to by 'autofill' so we make sure there are no misunderstandings?
Autofill should work on most websites (by suggesting your saved login items for a particular website when you go to log into that website) the same way that your memorized passwords in your browser might work.
We're working on improving the autofill functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review our extension! - Se valoró con 1 de 5por C Wolland, hace 2 añosUpon reevaluating the Firefox Extension, Proton Pass, it's clear that it holds true to its commitment of being an entirely private and secure password manager—it efficiently safeguards all your data, metadata included. However, the user interface could see enhancements, particularly in terms of detail management. As it stands at the time of this review, only a limited portion of the screen is available for editing all your details.
A key gripe for me is the inability to adjust your login email address—a restriction that Proton itself doesn't see as crucial, suggesting users subscribe to a new package with a different address if desired. This is puzzling, especially since I've managed to alter my email address on other secure platforms like sync.com, which also incorporate end-to-end encryption. Such experiences affirm that this feature, indeed, can be integrated, even within E2E encryption models' framework.
Despite these early developmental challenges and teething issues—commonplace for any new product—Proton Pass, barring the aforementioned points, proves itself to be an impressive offering.Respuesta del desarrollador
publicado el hace 2 añosIf you're on a premium plan, you're able to log in with any of the additional email addresses you may have on your single paid account.
It's not possible to alter or disable the original email address tied to your Proton account at the moment, as this is not only used for Pass but all other Proton services as well. - Se valoró con 1 de 5por Usuario de Firefox 18002534, hace 2 añosWas really looking forward to using this as my first password manager. However, when going through websites and updating old vulnerable passwords, Proton Pass did not save or offer to save the newly updated password. So after using the "suggest strong password" from Proton Pass, it never saves it! What's the point then?
Firefox asked immediately to save these after updating but Proton did not, making it the inferior product at the time of this review. Extremely disappointed and irritated. And yes "Prompt for auto-save" is turned on in the settings.Respuesta del desarrollador
publicado el hace 2 añosWe're working on improving the autosave functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review our app! - Se valoró con 1 de 5por ㅤㅤ, hace 2 añosUPDATED ON AUGUST 8: If I spoof my user agent string to identify my web browser as Firefox 110 or any older version, then this add-on interferes with mas.to by blocking the search box and its quick access menu. I have already reported this bug via Proton Customer Support (request #2325002). I'm uninstalling this add-on.
Respuesta del desarrollador
publicado el hace 2 añosThat sounds unusual! If you are always able to reproduce this behavior, please provide us with more information regarding it, and share your browser version with us so we can further investigate. Alternatively, you can also contact us at pass@protonme.zendesk.com so we can help with troubleshooting. - Se valoró con 1 de 5por Usuario de Firefox 16066023, hace 2 años
- Se valoró con 1 de 5por George Davis, hace 2 añosI'm sure that this Password Manager app will be as awesome as Protons other products such as their email and VPN, if I ever get to understand how to use it?
:Note to PROTON: Please, learn how to simplify your approach to doing installs. I have had much difficulty with the VPN and it took me forever to adsorb most of what I need from your great Email app, but this Password Manager? Not so much!Respuesta del desarrollador
publicado el hace 2 añosIf you've faced any issues with installing Proton Pass, let us know what's confusing, and we'll make sure to pass on the feedback to our devs to improve the UX going forward. Always feel free to contact us at pass@protonme.zendesk.com with any additional feedback you may have, or if we can assist you with any problems you're facing with any Proton products. - Se valoró con 1 de 5por James, hace 2 años
- Se valoró con 1 de 5por Usuario de Firefox 17961587, hace 2 añosCan't login with containers. You have in your other extensions the possibility to link with a token, why not here?
Respuesta del desarrollador
publicado el hace 2 añosCan you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers. - Se valoró con 1 de 5por Usuario de Firefox 17960364, hace 2 añosI have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??
Respuesta del desarrollador
publicado el hace 2 añosHi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
If you find our answer helpful, please consider updating your review. - Se valoró con 1 de 5por N07MSL, hace 2 añosSame issue as stated by other user
"Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...Respuesta del desarrollador
publicado el hace 2 añosHi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review. - Se valoró con 1 de 5por Steve, hace 2 añosI am logged into Protonmail, but get this message when I try to use the extension:
Unable to sign in to Proton Pass. Unprocessable EntityRespuesta del desarrollador
publicado el hace 2 añosCan you please get in contact with support? This way we can try to help you. - Se valoró con 1 de 5por anouser, hace 2 añosNot clear why is doesnt work on 102.12esr (debian)
What is the minimal required version exactly and what is wrong with latest ESR?Respuesta del desarrollador
publicado el hace 2 añosCan you get in contact with support? They can help you find what is the issue. - Se valoró con 1 de 5por beu, hace 2 añosThis add-on is totally not web development friendly. If for some reason you choose not to offer user+password remembering functionalities on localhost / non encrypted connections, you should be decent enough to fallback your user to default Firefox functionalities.
Respuesta del desarrollador
publicado el hace 2 añosHi! We're not sure we understand. Can you please provide us with more information about what you're referring to at pass@proton.me? We'd be happy to pass on your detailed feedback to our developers to help them consider future improvements for Proton Pass. - Se valoró con 1 de 5por Usuario de Firefox 17905650, hace 2 añosAddon not working in the Mullvad browser. (file appears to be corrupt error) I know, the service is on beta and this is a browser that uses firefox "framework" and is not necessarily Firefox. However I'd like the service to at least be accessible from web address (to consider adopting the service). I am not installing Firefox instead, as it would kill the entire purpose of a privacy-focused environment.
Respuesta del desarrollador
publicado el hace 2 añosHi! The Mullvad browser is based on Firefox ESR 102.10 (extended support release). Because of this, it lacks some of the features from manifest v3, which are required by Proton Pass. However, supporting the Mullvad browser is something we may look into in the future. Additionally, when the Mullvad browser switches to a newer version of Firefox ESR, it may become compatible with Proton Pass.