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Revisiones de Extensión VPN de Surfshark

Extensión VPN de Surfshark por Surfshark

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289 revisiones
  • por Daniel, hace 3 años
    Not happy. Lets me download, register etc. only to find out they want to charge me. They SHOULD BE OPEN ABOUT IT. You can't even try it without entering your credit card details. Thanks for wasting my time.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey there! 🙋‍♂️ As we are not a free VPN service, we do require a subscription in order to use it. However, we have a 7-day free trial in the Google Playstore and the Apple Appstore, but you will need to enter your payment details to register, but you can cancel at any time within the 7-day period and no charge will be made. You can inquire more about it by reaching out to our support at support@surfshark.com 🙏
  • por izmor, hace 3 años
  • por Usuario de Firefox 16497721, hace 3 años
  • por Usuario de Firefox 17251924, hace 3 años
    Failed againt, junk, ripoff

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there! I'm sorry to hear about the inconveniences you might have experienced. Maybe you could reach out to our support team at support@surfshark.com? They will gladly check your case and help you out! Take care.
  • por LTCTL, hace 3 años
  • por tatu, hace 3 años
    .

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!
  • por Deja Vu, hace 3 años
    No Free

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey there! While we are a not free service, our subscriptions are quite affordable! We also offer a 30-day money-back guarantee in case the VPN does not work for you. 🤗
  • por Usuario de Firefox 17578299, hace 3 años
  • por Usuario de Firefox 16928150, hace 3 años
    In the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com!
  • por Payam, hace 3 años
  • por zombikiller, hace 3 años
    It is not free
    مفت و رایگان نیست

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!
  • por Usuario de Firefox 16365290, hace 3 años
    After installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
    I have uninstalled the extension and rely on my paid desktop Surfshark subscription.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • por Usuario de Firefox 17515672, hace 3 años
    Does not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help!
  • por Phil, hace 3 años
  • por Usuario de Firefox 17507007, hace 3 años
  • por Panmilios, hace 3 años
  • por Usuario de Firefox 15994457, hace 3 años
  • por Usuario de Firefox 17496764, hace 3 años
  • por Usuario de Firefox 17483102, hace 3 años
  • por Victor, hace 3 años
    i cannot even log in

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • por Artgor, hace 3 años
    There is no any free days!!!!!!!!!

    Respuesta del desarrollador

    publicado el hace 3 años
    Hi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.
  • por Usuario de Firefox 17416291, hace 3 años
    requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting!
  • por Usuario de Firefox 13050918, hace 3 años
    Constantly disconnects.. and when connected the speed is pathetic.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈
  • por Usuario de Firefox 15275827, hace 3 años
  • por Rosalind H, hace 3 años