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Revisiones de Extensión VPN de Surfshark

Extensión VPN de Surfshark por Surfshark

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282 revisiones
  • por Usuario de Firefox 16928150, hace 3 años
    In the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com!
  • por Payam, hace 3 años
  • por zombikiller, hace 3 años
    It is not free
    مفت و رایگان نیست

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!
  • por Usuario de Firefox 16365290, hace 3 años
    After installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
    I have uninstalled the extension and rely on my paid desktop Surfshark subscription.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • por Usuario de Firefox 17515672, hace 3 años
    Does not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help!
  • por Phil, hace 3 años
  • por Usuario de Firefox 17507007, hace 3 años
  • por Panmilios, hace 3 años
  • por Usuario de Firefox 15994457, hace 3 años
  • por Usuario de Firefox 17496764, hace 3 años
  • por Usuario de Firefox 17483102, hace 3 años
  • por Victor, hace 3 años
    i cannot even log in

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • por Artgor, hace 3 años
    There is no any free days!!!!!!!!!

    Respuesta del desarrollador

    publicado el hace 3 años
    Hi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.
  • por Usuario de Firefox 17416291, hace 3 años
    requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting!
  • por Usuario de Firefox 13050918, hace 3 años
    Constantly disconnects.. and when connected the speed is pathetic.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈
  • por Usuario de Firefox 15275827, hace 3 años
  • por Rosalind H, hace 3 años
  • por Usuario de Firefox 14029761, hace 3 años
    Всё по подписке

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!
  • por jam, hace 3 años
    can u make even harder rto download the surfsharK? fuck

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈
  • por Alone, hace 3 años
    Заплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.

    Respuesta del desarrollador

    publicado el hace 3 años
    Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈
  • por kuni, hace 3 años
    In my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.

    Respuesta del desarrollador

    publicado el hace 3 años
    Hey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks!
  • por Usuario de Firefox 17341335, hace 3 años
    Nothing is clear

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!
  • por Usuario de Firefox 17338944, hace 3 años
    Dear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!

    Respuesta del desarrollador

    publicado el hace 3 años
    Hi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you!
  • por Usuario de Firefox 17318024, hace 3 años
    SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it

    Respuesta del desarrollador

    publicado el hace 3 años
    Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat?
  • por Ти, hace 3 años
    платное дополнение

    Respuesta del desarrollador

    publicado el hace 3 años
    Hello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features