I'm really sorry to hear about the problems you are having! Can you either (a) message me on twitter at @rikaichamp, (b) file an issue on GitHub at https://github.com/birtles/rikaichamp/issues, or (c) email me at birtles@gmail.com with some details of the problem you are having?

I have an idea that might fix this but I have not heard anyone else having this problem so I would like to find out more about what causes it.