Arviot lisäosalle NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox tekijä NordVPN
635 arviota
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lähetetty vuosi sittenЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- Arvioitu 1/5kirjoittanut Firefox-käyttäjä 14343652, vuosi sitten
- Arvioitu 1/5kirjoittanut Firefox-käyttäjä 18461441, vuosi sittenAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Kehittäjän vastaus
lähetetty vuosi sittenHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Arvioitu 1/5kirjoittanut Firefox-käyttäjä 18039112, vuosi sittenDoes not work with firefox, No extension shows up anywhere.
Kehittäjän vastaus
lähetetty vuosi sittenHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Arvioitu 1/5kirjoittanut Firefox-käyttäjä 18456759, vuosi sitten
- Arvioitu 1/5kirjoittanut Stanis, vuosi sitten
- Arvioitu 1/5kirjoittanut Firefox-käyttäjä 18057181, vuosi sitten
- Arvioitu 1/5kirjoittanut Firefox-käyttäjä 10625330, vuosi sittenSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Kehittäjän vastaus
lähetetty vuosi sittenHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Arvioitu 1/5kirjoittanut NiclasWithC, vuosi sittenSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
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lähetetty vuosi sittenHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Arvioitu 1/5kirjoittanut ccc, vuosi sittenafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Kehittäjän vastaus
lähetetty vuosi sittenHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I Kehittäjän vastaus
lähetetty vuosi sittenHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Arvioitu 1/5kirjoittanut Jenkins, vuosi sittenWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
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lähetetty vuosi sittenHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Arvioitu 1/5kirjoittanut Vrxy, vuosi sittenCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
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lähetetty vuosi sittenHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Arvioitu 1/5kirjoittanut Firefox-käyttäjä 13481613, kaksi vuotta sitten
- Arvioitu 1/5kirjoittanut Evrik, kaksi vuotta sitten
Kehittäjän vastaus
lähetetty kaksi vuotta sittenHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Arvioitu 1/5kirjoittanut DownTheDrain, kaksi vuotta sittenTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Kehittäjän vastaus
lähetetty kaksi vuotta sittenHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Arvioitu 1/5kirjoittanut TonyRambo, kaksi vuotta sittenLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Kehittäjän vastaus
lähetetty kaksi vuotta sittenHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Arvioitu 1/5kirjoittanut Aurora, kaksi vuotta sittenHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Kehittäjän vastaus
lähetetty kaksi vuotta sittenCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Arvioitu 1/5kirjoittanut amanda blur, kaksi vuotta sitten
- Arvioitu 1/5kirjoittanut Flok, kaksi vuotta sittenUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Arvioitu 1/5kirjoittanut moscosov, kaksi vuotta sittenla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Kehittäjän vastaus
lähetetty kaksi vuotta sittenHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Arvioitu 1/5kirjoittanut Smonolith, kaksi vuotta sittensame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Kehittäjän vastaus
lähetetty kaksi vuotta sittenHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Arvioitu 1/5kirjoittanut Larkku, kaksi vuotta sitten
- Arvioitu 1/5kirjoittanut Evilmonkee, kaksi vuotta sittenShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Kehittäjän vastaus
lähetetty kaksi vuotta sittenHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L.