104 notes
- Noté 3 sur 5par Phernerjr, il y a 2 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 13164952 de Firefox, il y a 2 ansLots of issues with filling generated passwords and saving these in 1Password.
Réponse du développeur
mis en ligne : il y a 2 ansWe’re sorry to hear you’ve run into trouble using 1Password in Firefox. If you could reach out to our team at support+x@1password.com, we'd be happy to work with you to resolve the issues you're experiencing - Noté 3 sur 5par Utilisateur ou utilisatrice 17719339 de Firefox, il y a 2 ansGenerally works ok, but there's a big issue when generating new passwords for new entries where the modal gets stuck open. It doesn't close when hitting Save, and doesn't save the entry, which means you have to go and manually add each new site.
Réponse du développeur
mis en ligne : il y a 2 ansThanks for taking the time to leave us a review and report this behavior to us! We haven't been able to reproduce this here on our end, so if you could give us a shout at support+x@1password.com we'd be more than happy to work with you to get to the root of the issue here. - Noté 3 sur 5par Ats, il y a 2 ansOn Kubuntu 1Password Firefox extension doesn't unlock when native 1Password application (installed via apt) is unlocked. Maybe related to KDE, as it works with plain Ubuntu?
Réponse du développeur
mis en ligne : il y a 2 ansThanks for leaving us a review! It's possible there might be something going on with your install of Kubuntu that's preventing the 1Password Extension from talking to the desktop app. If you'd send us a message at support+linux@1password.com we'd be happy to take a closer look at this with you. - Noté 3 sur 5par wheatwacker, il y a 2 ansThe product has been great for months. A recent update of either the plugin or the desktop app broke a couple things. I suspect it's an issue with an update to the browser plugin, as the hover fonts for the plugin are now different. 1) I can no longer use macos fingerprint to unlock the browser instance, despite desktop instance being unlocked. 2) Browser instance takes a very long time to exit its initialization routine. This happens both when the browser vault is locked and unlocked. And when the desktop vault is locked and unlocked. It was instant before, now I see the spinning grey/black circle for several seconds. Mac has no performance issues with other applications. (M1 Max with low/no load.) 3) The desktop instance periodically steals window focus, typically after interacting with the browser.
Réponse du développeur
mis en ligne : il y a 2 ansThanks for taking the time to leave us a review and let us know your experience with 1Password! Some of the behavior you've described isn't the sort of experience we expect, and if you'd reach out to us at support+x@1password.com we'd be happy to help get things working properly for you. - Noté 3 sur 5par Roger Oakes, il y a 2 ansThis add-on installed just fine on my laptop running Ubuntu, but won't install on my Android phone. ???
Réponse du développeur
mis en ligne : il y a 2 ansThanks for leaving us a review! This seems like it would be best suited for our Support team.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Noté 3 sur 5par Utilisateur ou utilisatrice 17764458 de Firefox, il y a 2 ans
- Noté 3 sur 5par chtrom, il y a 2 ansAn older version of this add-on was much faster. This version takes longer to launch and stops the loading of a page while it does launch. The result is that you can't enter the password to unlock the vault while the page you want to log in to loads in the background - something that I did all the time in the older version.
Réponse du développeur
mis en ligne : il y a 2 ansThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password 8, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - Noté 3 sur 5par Utilisateur ou utilisatrice 14621778 de Firefox, il y a 2 ansIt's functional and there are a lot of things to like, but the UI is terrible right now. Trying to import from lastpass csv and it fails. Importing directly with my credentials creates a separate "Imported ___" vaults with incomplete portions from notes and websites with weird URL's. Trying to get 1P to add a website sometimes won't let me do it unless I leave the last character off my password, then the "add to 1pass" options pops up and i then have to manually add the last character before saving the new login. Overall just doesn't work nearly as well as it's counterparts.
Réponse du développeur
mis en ligne : il y a 2 ansWe’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Noté 3 sur 5par Utilisateur ou utilisatrice 17755722 de Firefox, il y a 2 ansTouch ID for FF on MacOS quit working at latest update to extension. This is 2023, and problem has been reported back to 2021 and in 2022. Can chase your tail in circle, turning things on and off and rebooting. This is an ongoing unfixed problem for 1Password, which says something not about stupid users, but about company competency and intent.
Réponse du développeur
mis en ligne : il y a 2 ansThanks for taking the time to leave us a review! This should be resolved in the latest version of 1Password 8 for Mac, so please make sure to check for any available updates. - Noté 3 sur 5par Marilyn, il y a 2 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 17105196 de Firefox, il y a 2 ansI liked it better when the 1Password icon would show up and I could simply click. Now, I must copy and paste my password.
Réponse du développeur
mis en ligne : il y a 2 ansThanks for leaving us a review. We're sorry for the trouble, as this definitely isn't the behavior we expect.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Noté 3 sur 5par Utilisateur ou utilisatrice 17684234 de Firefox, il y a 3 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 17652717 de Firefox, il y a 3 ansI like using One Password for my password creation/storage however my browser in Firefox and every time Firefox installs an upgrade I am unable to open One Password. As a result, I can't open any of the websites whose passwords have been generated by One Password. I haven't been able to find a fix for this issue so am locked out of many of these websites.
Réponse du développeur
mis en ligne : il y a 2 ansHey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you. - Noté 3 sur 5par Julian Borg-Barthet, il y a 3 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 17598660 de Firefox, il y a 3 ansI like 1password, and this iteration removes one button click to get to a password and makes it easier to edit or add logins from the extension. But, it asks you to save nearly every field to 1Password which is infuriating UI experience as it covers adjacent fields.
Réponse du développeur
mis en ligne : il y a 2 ansHey there!
If you send us an email at support@1password.com, our team would love to hear more about the things you had trouble with or didn't find quite right. - Noté 3 sur 5par Jasha, il y a 3 ansThe latest major release is a mess. The plugin tries on way too many input fields to suggest 1Password entries. For example, on the site of a railway company, it wants to complete the input fields for departure and destination stations.
Using the browser's autosuggested values for previously entered values are inaccessible with the keyboard because it prefers to go through the items in 1Password even when I don't need to enter my credentials or payment details. Combined with the urge to pop up in completely irrelevant input fields, it wants me to go back to the previous version.
Ironically it did not see the password fields in the sign up form to create a Firefox account to write this review.Réponse du développeur
mis en ligne : il y a 2 ansThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Noté 3 sur 5par Utilisateur ou utilisatrice 13579645 de Firefox, il y a 3 ansDoesn't work ability to use suggested strong password, I see the tooltip with a password, but I can't click on it. Very disappointed.
Réponse du développeur
mis en ligne : il y a 2 ansHey there! We’re sorry to hear you had a rocky start with using 1Password in Firefox.
If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Noté 3 sur 5par Utilisateur ou utilisatrice 17544964 de Firefox, il y a 3 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 17387489 de Firefox, il y a 3 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 17510979 de Firefox, il y a 3 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 12155248 de Firefox, il y a 3 ans
- Noté 3 sur 5par RC62, il y a 3 ans
- Noté 3 sur 5par Ed Kelly, il y a 3 ans
- Noté 3 sur 5par ENiGMaster, il y a 3 ansNot working.
However, reinstalling it will establish the connection to the desktop app.Réponse du développeur
mis en ligne : il y a 3 ansHi there,
Thank you for your review.
It sounds like things might not be working as they should be. Could you possibly drop an email to to support+x@1password.com with the details and our team will be able to assist.
Looking forward to hearing from you :)