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Critiques pour 1Password

1Password par 1Password

3,9 étoiles sur 5
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1 013
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178
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1 706 notes
  • par Utilisateur ou utilisatrice 17106409 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 16894705 de Firefox, il y a 4 ans
    It's great! Tho one bummer is that the extension is a huge memory hog on my computer. Devs, I challenge you to get it down to 40MB!
  • par jvalenti370, il y a 4 ans
    I have been using 1password for three years. I have found it to be reliable and easy to use. I recommend 1password to my clients, my friends and my family.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey jvalenti370,

    Thank you for the kind review!
    We’re glad to hear you’re loving 1Password so much!

    Keep enjoying your 1Password and stay safe.
  • par bob, il y a 4 ans
  • par Utilisateur ou utilisatrice 15067927 de Firefox, il y a 4 ans
    I've used 1Password from the beginning and I've always loved the program. It's saved so much headache from trying to remember hundreds of passwords.

    That said, I hate this new extension. It's always covering up fields, I have to log in to the extension itself which means I can't use TouchID on my Mac, and it's just a major friction point that didn't used to be there. The classic extension isn't perfect, but it's still a lot better than this one.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey there,
    Thank you for taking the time to write a review!

    You can tone down the extension’s suggestions menu by right-clicking the extension’s icon in your browser’s toolbar and selecting “Settings”, then turn off the “Show autofill menu on field focus” option.

    That’ll prevent 1Password from popping up on its own in fields.

    As for Touch ID - that should definitely work. If it doesn’t, then there’s a connection issue between the extension and your desktop app, which we can troubleshoot!
    Please email us at support+x@1password.com so we can help you get this working :)
  • par Tom George, il y a 4 ans
  • par Odiosus Snob, il y a 4 ans
  • par Utilisateur ou utilisatrice 15703144 de Firefox, il y a 4 ans
    1Password is a fantastic app in virtually all aspects (it's my favourite Mac app). Unfortunately, though, its Firefox extension gives me endless hassles whenever there is a 1Password upgrade. Occasionally, I have problems with the Firefox extension for no apparent reason at all. Fortunately, I have the desktop Mac app as a fallback when this happens, it is annoying though.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey there,
    Thank you for taking the time to write this review!

    Updates should not break your experience, though we did encounter some instances where they did in the past. Usually a simple restart to your browser and the 1Password app should do the trick!

    If you’re encountering this issue constantly and often, we’ll want to take a better look at your setup and see if there are any outstanding issues there that we can address to improve your experience.

    Feel free to email us at support+x@1passsword.com with all the details so we can investigate and help in any way we can!
  • par Utilisateur ou utilisatrice 17097390 de Firefox, il y a 4 ans
    As others said before, the extension (Firefox and Chrome) is close to unusable.

    I have two 1PW accounts, company and private. Before the update it was no problem to have both accounts available at the same time. Since the update I have to unlock my private account every day before I can enter my passwords from there.

    And Chrome does not "speak" to the 1PW app, I have to type in the password to unlock the extention in Chrome although the app is open and unlocked.

    That's all very annoying and I hope they fix it soon.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey there,

    Sorry to hear you’re not having a good experience with 1Password in your browser.

    It sounds like the extension is having troubles connecting to your 1Password desktop app. We’d love to help you troubleshoot it!
    Please email us at support+x@1password.com and we’ll be happy to help.

    As for your different accounts, you can unlock them both if they have the same password. You can use the same password for both accounts because each account still has its own unique Secret Key, which is an additional layer of protection.

    Looking forward to hearing from you,
    The 1Password team.
  • par Utilisateur ou utilisatrice 16722884 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 16433745 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 17086565 de Firefox, il y a 4 ans
    Latest update made 1password unusable. Touchid doesn't works + integration with app doesn't work (unlock in app, doesn't unlock extension). It's time to switch to bitwarden

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey there,
    Sorry to hear you’re having a bit of troubles with the latest update.

    Sounds like we just need to re-establish the connection between the extension and the desktop app. A simple restart to your computer should accomplish that!

    In case the issue persists, we’d love to troubleshoot this with you via email. Feel free to email us to support+x@1password.com and we’ll help you get things working in no time :)
  • par JRoc23, il y a 4 ans
  • par Utilisateur ou utilisatrice 16890291 de Firefox, il y a 4 ans
    Very powerful password manager. Does a good job of autopopulating password fields, and generating strong passwords, but does seem to miss some sites. Can also sometimes be a struggle to stop Firefox's autocomplete from interfering. However, once you get it to cooperate, works very well.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey there,
    Thank you for the kind review!

    If you encounter websites where autofilling doesn’t work well, feel free to report them to us via email at support+x@1password.com and we’ll be happy to improve 1Password there as needed!

    Also, 1Password was not meant to work side-by-side with another password manager, which is why we recommend disabling the browser’s built-in password manager when using 1Password: https://support.1password.com/disable-browser-password-manager/

    Thanks again for taking the time to write this review! Much appreciated.
  • par kumozaru209, il y a 4 ans
    Worst of all, touch id isn't available

    →Now I can use it, thank you !

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey kumozaru209,

    Touch ID requires that you have both the 1Password 7 desktop app and the extension installed simultaneously.

    In case it is still not working, please email us to support+x@1password.com so we can troubleshoot this with you and get Touch ID working properly with 1Password in your browser.
  • par Okojo, il y a 4 ans
  • par hadrien, il y a 4 ans
    ~Why was the touchid feature removed?~


    EDIT: if touchid feature does not work, rebooting the OS fixes it.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey hadrien,

    The Touch ID feature was not removed. If Touch ID is not working, it means there’s a communication problem between your extension and the 1Password desktop app on your computer.

    If a restart to the computer does not resolve the issue, please email us all the details to support+x@1password.com so we can troubleshoot this with you :)
  • par TonatiuhTLS, il y a 4 ans
  • par Bernard Dowling, il y a 4 ans
  • par Utilisateur ou utilisatrice 17080576 de Firefox, il y a 4 ans
  • par mhv, il y a 4 ans
    Very difficult to use. Cannot work out how to make it work with passwords. Am going around in circles with adding apps that cannot be opened.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey mhv,

    We’d love to help you get around with your 1Password and guide you through everything!

    The best place to start is here: https://support.1password.com/getting-started-browser/

    In addition, we have a really great support team ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all!
  • par Utilisateur ou utilisatrice 17080108 de Firefox, il y a 4 ans
    Stuck on loading. It only opens if you have the desktop app active as well. Was wondering which one to choose between Dashlane, 1Password and BitWarden...now I have one less option to choose from.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey there,
    Sorry to hear you’re having troubles with unlocking 1Password in your browser.

    It sounds like something we can easily fix with you though! Please feel free to email us all the details to support+x@1password.com and we’ll troubleshoot this with you as soon as possible!
  • par Utilisateur ou utilisatrice 12514027 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 12559872 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 17079849 de Firefox, il y a 4 ans
    This is the only password manager that I use and trust, but the constant problems it has really annoys me. The main problem I face now is that the 1Password plugin on Firefox has stopped asking/accepting/prompting the TouchID, making me write my really long and complex main password every 15 minutes. I wish it would keep the features it had instead of silently removing them and making the app harder to use instead of easier.