Hello!

Thanks for bringing this our attention! We are aware that a recent change to easylist is causing broken pages and excessive blocking. This has since been corrected. Updating your filter lists should resolve this issue. Please reference this ticket for more details. https://github.com/easylist/easylist/commit/41eb1d2. Feel free to contact us if you have any more questions!

Thanks
Shannon
ABP Support Team

This is certainly not true! Please feel free to reference our privacy policy here https://adblockplus.org/privacy. Feel free to contact us if you have any more questions! You can reach us support@adblockplus.org or privacy specific questions reach us via privacy@eyeo.com.

Thanks
Shannon
ABP Support Team

Hello!

Thanks for reaching out to us! Can you send us more details regarding your Firefox version, and which filter list you are using when you experience the page jerking issue? We will run a few test on our end and get back to you with a resolution. Also Yandex is a known circumventor of our ad blocking efforts. Our circumvention team is working on combating this. You'll also start to see an overall decrease in circumvention with the latest release. We are certainly happy to troubleshoot further with you, please reach out to us via support@adblockplus.org. We look forward to your follow up!

Thanks
Shannon
ABP Support Team

Hello!

Thanks for reaching out to us! Were you able to locate the ABP icon? You may have to customize your toolbar to make it visible. Check out the steps here https://help.eyeo.com/en/adblockplus/hide-the-adblock-plus-icon?2dad82d7.

Thanks
Shannon
ABP Support Team

Hello!

Thanks for bringing this to our attention! Can you send us an example URL where you experience ads along with a screenshot of your subscribed filter lists? We are more than happy to troubleshoot this further. Please feel free to send these details to support@adblockplus.org.

Thanks
Shannon
ABP Support Team

Hello!

Thanks for bringing this to our attention! Can you send us more details on this issue? What filter lists where you using? How often did the browser crash? Did you notice the crashing happening on particular pages? We are more than happy to investigate this further. Please feel free to send us these details via support@adblockplus.org.

Thanks
Shannon
ABP Support Team

Hello!

Thanks for making us aware of this issue. Is the icon still visible in your toolbar? If so are you able to pull any options? Is Adblock Plus showing up in the list of your installed extensions? Please send these details to support@adblockplus.org. We are more than happy to help!

Thanks
Shannon
ABP Support Team

Hello Coolperson,

There seems to be some misunderstandings about our Acceptable Ads Initiative. Users are still in control, and can disable “allow acceptable ads” in options. If you still experience ads with this option disabled, please be advised that these are more than likely NOT Acceptable Ads. In these cases please send us the URL along with a screenshot of your subscribed filter lists to support@adblockplus.org. We are usually able to get these reported to the filter list team and resolved. I hope this clarifies. Feel free to reach out if there are any questions.

Thanks
Shannon
ABP Support Team

Hello!

Please be advised that users are still in control, and can disable “allow acceptable ads” in options. If you still experience ads with this option disabled, these are more than likely NOT Acceptable Ads. In these cases please send us the URL along with a screenshot of your subscribed filter lists to support@adblockplus.org. We are usually able to get these reported to the filter list team and resolved. Rest assured no company can pay us to have their ads shown. Publishers have to meet the criteria set by the Acceptable Ads Committee before being considered. Most companies actually pay us nothing at all. You can find more details regarding Acceptable Ads here https://acceptableads.com.

Thanks
Shannon
ABP Support Team

Bitte beachten Sie, dass diese Nachricht mit Google Translate erstellt wurde. Wir entschuldigen uns für falsche Übersetzungen.

Ach nein! Es tut mir schrecklich leid zu hören, dass Sie dieses Problem hatten. Wir sind mehr als glücklich zu helfen! Haben Sie den Download über den Link hier https://adblockplus.org versucht? Bitte senden Sie uns einen Screenshot des Fehlers und der Version Ihres Firefox. Wir werden das an unserem Ende untersuchen und mit einer Resolution zu Ihnen zurückkommen. Bitte senden Sie diese Informationen an support@adblockplus.org. Wir freuen uns auf Ihr Follow-up!

Hello Kosmich!

Thanks for making us aware of this! Can you send us some example URLs where you experienced ads along with a screenshot of your subscribed filter lists to support@adblockplus.org? We are more than happy to help!

Thanks
Shannon
ABP Support Team

Hello!

Thanks for bringing this to our attention! Do you remember what site produced this pop up? We'll run a few tests on our end and get this reported. Please contact us at support@adblockplus.org. We look forward to your follow up!

Thanks
Shannon
ABP Support Team

Hello!

Thanks for reaching out to us! Seeing ads is certainly not expected behavior. Can you send us some example URLs where ads are produced along with your subscribed filter lists? The list of blocked and blockable ABP items are in developer tools. 

How to get there:
Hit F12 and click on the "Adblock Plus" tab

or

Go to Menu > Developer Tools > Web Console and then click on "Adblock Plus" tab.

I hope this helps! Feel free to contact us at support@adblockplus.org.

Thanks
Shannon
ABP Support Team

Hello!

Thanks for bringing this to our attention! Can you confirm what filter lists you are using? We'll run a few tests on our and and get this reported. Please send these details to support@adblockplus.org. Screenshots are also helpful. We look forward to your follow up!

Thanks
Shannon
ABP Support Team