Thank you for sharing your feedback, and we sincerely apologize for any concerns you may have experienced. At Coupert, we take user privacy and data security very seriously, and we strive to comply with applicable data protection regulations to safeguard your information. To better assist you and look into your specific situation, please reach out to our support team at service@coupert.com with any relevant details about your experience—we aim to provide clarity and work towards resolving your concerns.