Critiques pour Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping par Rakuten
Avis de BossBully80
Noté 1 sur 5
par BossBully80, il y a 4 ansI found a sale on a supplement I've been looking for that's been aout of stock a good bit lately. The supplement is NAC (N-Acetylcysteine) and it was $17 and some change where it's normally $25. That's a big savings when you have children! Anyway, I forgot this flipping thing was on my browser and when I went to purchase, the page refreshed and I was getting charged 23.17 a bottle! I asked the customer service what the heck was happening and they suggested I try to turn off this app. The price dropped to 19 and some change but that was NOT the original discount. I WILL be writing a serious complaint tomorrow because that pitiful little cash back in whatever 'credits' to jack me around like that is BS. I believe it is probably bordering on illegal!
Réponse du développeur
mis en ligne : il y a 4 ansWe're sorry to hear you've had this experience with us. Please reach out to us at socialhelp@rakuten.com so we can look into this for you.
903 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 19585460 de Firefox, il y a un moisIt doesn't work on Firefox. I can only use Chrome
Réponse du développeur
mis en ligne : il y a un moisYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Noté 5 sur 5par Arib, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 19006624 de Firefox, il y a 6 mois
- Noté 5 sur 5par Ann, il y a 7 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19026091 de Firefox, il y a 7 moisThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Réponse du développeur
mis en ligne : il y a 7 moisIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Noté 5 sur 5par Utilisateur ou utilisatrice 16761587 de Firefox, il y a 7 mois
- Noté 5 sur 5par mbgoss, il y a 7 mois
- Noté 5 sur 5par Kevin, il y a 7 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 16471973 de Firefox, il y a 8 moisIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Réponse du développeur
mis en ligne : il y a 7 moisOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Noté 5 sur 5par Utilisateur ou utilisatrice 17377984 de Firefox, il y a 8 mois
- Noté 5 sur 5par carrie, il y a 8 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18971339 de Firefox, il y a 8 mois
Réponse du développeur
mis en ligne : il y a 8 moisIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Noté 4 sur 5par Utilisateur ou utilisatrice 17059814 de Firefox, il y a 9 mois
- Noté 5 sur 5par KBlack69Z, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 15687146 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18903820 de Firefox, il y a 9 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 18849742 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18896728 de Firefox, il y a 9 mois
- Noté 4 sur 5par Utilisateur ou utilisatrice 18175085 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18859324 de Firefox, il y a 10 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18872538 de Firefox, il y a 10 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18868426 de Firefox, il y a 10 mois
Réponse du développeur
mis en ligne : il y a 10 moisThank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!