Critiques pour Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping par Rakuten
Avis de Macrus
Noté 2 sur 5
par Macrus, il y a 2 ansWhen it works correctly it's fine. However it has two very annoying features, both of which could be solved by just giving us the option for which kind of notifications to allow.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
Réponse du développeur
mis en ligne : il y a 2 ansThank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension.
903 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 19585460 de Firefox, il y a un moisIt doesn't work on Firefox. I can only use Chrome
Réponse du développeur
mis en ligne : il y a un moisYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Noté 5 sur 5par Arib, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 19006624 de Firefox, il y a 6 mois
- Noté 5 sur 5par Ann, il y a 7 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19026091 de Firefox, il y a 7 moisThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Réponse du développeur
mis en ligne : il y a 7 moisIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Noté 5 sur 5par Utilisateur ou utilisatrice 16761587 de Firefox, il y a 7 mois
- Noté 5 sur 5par mbgoss, il y a 7 mois
- Noté 5 sur 5par Kevin, il y a 7 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 16471973 de Firefox, il y a 7 moisIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Réponse du développeur
mis en ligne : il y a 7 moisOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Noté 5 sur 5par Utilisateur ou utilisatrice 17377984 de Firefox, il y a 8 mois
- Noté 5 sur 5par carrie, il y a 8 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18971339 de Firefox, il y a 8 mois
Réponse du développeur
mis en ligne : il y a 8 moisIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Noté 4 sur 5par Utilisateur ou utilisatrice 17059814 de Firefox, il y a 9 mois
- Noté 5 sur 5par KBlack69Z, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 15687146 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18903820 de Firefox, il y a 9 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 18849742 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18896728 de Firefox, il y a 9 mois
- Noté 4 sur 5par Utilisateur ou utilisatrice 18175085 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18859324 de Firefox, il y a 9 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18872538 de Firefox, il y a 10 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18868426 de Firefox, il y a 10 mois
Réponse du développeur
mis en ligne : il y a 10 moisThank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!