Critiques pour Extension Surfshark VPN
Extension Surfshark VPN par Surfshark
Avis de MOMIZI
Noté 3 sur 5
par MOMIZI, il y a 3 mois突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり(Brave Browser)、果ては再ログインをしないと解消しないことがある(今日のFirefox)。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.
Réponse du développeur
mis en ligne : il y a 3 moisより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you.
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you.
1 137 notes
- Noté 5 sur 5par mitchleung, il y a 6 jours
- Noté 5 sur 5par DR4CO, il y a 18 jours
Réponse du développeur
mis en ligne : il y a 19 joursЗдравствуйте, спасибо, что обратились к нам. Мы хотели бы выяснить, с какими проблемами вы столкнулись при работе с Surfshark, и выяснить, чем мы можем помочь. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com или присоединитесь к чату на нашем сайте.- Noté 4 sur 5par Utilisateur ou utilisatrice 18230086 de Firefox, il y a 19 joursJust absolutely phenomenal!
- Noté 4 sur 5par Utilisateur ou utilisatrice 19422337 de Firefox, il y a 23 joursSo far it has been a huge upgrade on StarVPN both in performance and reliability. The only issue I have that I would take off only half a point if I could, is that on YouTube some channels can detect I'm using a VPN and the content is blocked. Which is half the reason to use a VPN in the first place. Otherwise its been solid as a rock. I blindly signed up for 2 years and I'm glad I did as the first 3 months have been great
Réponse du développeur
mis en ligne : il y a 22 joursHi, we're glad to hear that you're enjoying Surfshark overall. As for streaming services, you should be able to use all websites and streaming services when using a VPN, provided you are not violating the terms of the particular website or streaming service. If you follow the service provider's or website's terms but still cannot reach them when using Surfshark, please get in touch with us at support@surfshark.com. Réponse du développeur
mis en ligne : il y a 25 joursHi there, thank you for your feedback. If there is anything else we can do to improve your experience, feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. Happy surfing!- Noté 1 sur 5par Utilisateur ou utilisatrice 12919809 de Firefox, il y a un mois
- Noté 1 sur 5par Brahvim, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 16957695 de Firefox, il y a un moislove love this extension - provides flexibility for when i need to be connected to a different location than the rest of my pc when binge watching lol
also LOVE firefox! - Noté 4 sur 5par Utilisateur ou utilisatrice 13547010 de Firefox, il y a un moisNothing bad to say about it. Mostly works well, sometimes it disconnects though and you need to reconnect.
Réponse du développeur
mis en ligne : il y a un moisHi there, thank you for reaching out. We would like to take a closer look at what could be causing this connectivity problem on your device and what we can do to help resolve it. Please reach out to us at support@surfshark.com or by joining live-chat on our website. - Noté 4 sur 5par Utilisateur ou utilisatrice 15404888 de Firefox, il y a un mois
- Noté 1 sur 5par centurion 2000, il y a 2 mois
- Noté 3 sur 5par loz, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 19174478 de Firefox, il y a 2 mois
- Noté 1 sur 5par ModiMagic, il y a 2 mois
- Noté 1 sur 5par Akihiko, il y a 2 moisHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Réponse du développeur
mis en ligne : il y a 2 moisHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Noté 5 sur 5par Utilisateur ou utilisatrice 18984786 de Firefox, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 19024805 de Firefox, il y a 2 mois
- Noté 3 sur 5par Utilisateur ou utilisatrice 19133945 de Firefox, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 19125746 de Firefox, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18552847 de Firefox, il y a 2 mois