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Critiques pour Extension Surfshark VPN

Extension Surfshark VPN par Surfshark

3,6 étoiles sur 5
5
600
4
144
3
67
2
53
1
293
1 157 notes
  • par Utilisateur ou utilisatrice 16956225 de Firefox, il y a 4 ans
  • par hi95, il y a 4 ans
    .

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hello! Thank you for your review! Could you perhaps elaborate what dissatisfied you, that you only rated it with a 1-star review? If something didn't work, feel free to reach out to us at support@surfshark.com!
  • par daxuedaxue, il y a 4 ans
  • par surumu, il y a 4 ans
  • par Utilisateur ou utilisatrice 16160585 de Firefox, il y a 4 ans
  • par teja, il y a 4 ans
    500

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi! Thank you for your review! We're glad to know you're satisfied with our VPN service.
  • par slime, il y a 4 ans
  • par YYYOOOWOWOWOWO, il y a 4 ans
    收费的

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hey! Unfortunately, our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. Thank you for understanding.
  • par Utilisateur ou utilisatrice 16391031 de Firefox, il y a 4 ans
  • par jack mellei, il y a 4 ans
    the worst paid vpn ever, google and many other websites including amazon, netflix hate it.
    Our systems have detected unusual traffic from your computer network.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi Jack! I'm sorry to hear you're having issues with accessing these websites, but I'm certain they could be worked out easily. Don't hesitate to contact our customer support via Live Chat or at support@surfshark.com and they'll happily look into this!
  • par makeme, il y a 4 ans
  • par Utilisateur ou utilisatrice 14005951 de Firefox, il y a 4 ans
    It is maddening that, not only does this extension automatically log one in to Surfshark, but that if I am incautious enough to put my email in then go to my saved passwords (I have an automatically generated one - there's no way I'm memorising and typing that in every time) the extension will blank the ID field and I have to start again.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there! Thank you for the great suggestion, we'll definitely look into how to further improve the login process! In case you have any other questions or ideas for us, you can always shoot an email to support@surfshark.com with them!
  • par Bayazid B. Halim, il y a 4 ans
    Doesn't work? When opened, it doesn't show anything, just blank. If on Overflow Menu, there's the standard sized pop-out menu for Overflow but outside of Overflow it doesn't even show any pop-out menu. Tested on Firefox 89 on Fedora and Firefox Dev 90 on Manjaro.

    Edit: seems to be a conflict with the extension Chameleon - fixed now, thanks!

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there! Have you tried shutting off other extensions and then reinstalling Surfshark? In case the problem persists, please don't hesitate to contact our customer support at support@surfshark.com so they can look into this problem further!
  • par Utilisateur ou utilisatrice 16933183 de Firefox, il y a 4 ans
  • par Alberto Sandoval, il y a 4 ans
  • par Utilisateur ou utilisatrice 16931792 de Firefox, il y a 4 ans
    CANNOT LOGIN

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there! I'm sorry to hear you're experiencing this issue, but our customer support can definitely help you resolve it ASAP, so feel free to contact them via Live Chat or at support@surfshark.com!
  • par Aeoldalf, il y a 4 ans
    can not sign in

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hello, thanks for sharing your feedback! To solve login issues ASAP, please contact our customer support via the 24/7 Live Chat and they'll be happy to help you out!
  • par Utilisateur ou utilisatrice 16928511 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 16927692 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 16927475 de Firefox, il y a 4 ans
    Nice, and would be great if it allowed for automatic connection when browser is opened

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there, thank you for your great review! No worries, we're planning on having this feature in the next update!
  • par Utilisateur ou utilisatrice 16926321 de Firefox, il y a 4 ans
  • par Brin, il y a 4 ans
    As advertised, it functions very well. But their logout issue still hasn't been fixed on Firefox even though their latest update specifies that they have addresses the logout issues.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hello Brin! I'm sorry to hear that the logout issue is persisting, but our upcoming update should resolve it. In case you have any other questions, our customer support is available 24/7 via Live Chat or you can email them at support@surfshark.com too!
  • par Jeremy Cargill, il y a 4 ans
    Quite well done, but sometimes it gets disconnected without any notification. Otherwise a brilliant add-on.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi Jeremy, thank you for your review! If this issue keeps happening when you have other extensions turned off too, please reach out to our customer support via Live Chat or at support@surfshark.com so they could look into it!
  • par Ivan, il y a 4 ans
    No autoconnect option. Ok VPN for the price.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there, thanks for taking the time to share your feedback! Rest assured we're looking forward to improving the extension to add more features, so if you have any other suggestions feel free to send them to support@surfshark.com!
  • par Utilisateur ou utilisatrice 16134104 de Firefox, il y a 4 ans