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Hey there! We would gladly investigate the issue you are having! Do not hesitate to reach out to us via support@surfshark.com as our friendly customer success staff would resolve the matter in no time!

Hello! Thank you for your feedback!

Hey! If you are having any issues with our service or have any questions - do not hesitate to reach out to our customer success team via support@surfshark.com . Customer success team would gladly answer your questions / help you with any issues you might have had while using our service!