Beoardielingen foar NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault troch NordVPN
Wurdearringen foar rogo030
Wurdearring: 1 fan 5
troch rogo030, ien jier lynI just bought a new computer and am simply trying to use Nordpass. This required me to add the Firebox extension for Nordpass, which I appear to have done. But nowhere do I see where I can start using my old Nordpass app or settings. Also, when I log in to an old website, Nordpass does not show up as it always did on my old computer. Highly aggravating.
Antwurd ûntwikkeler
ien jier lyn pleatstHi there, you should be able to see NordPass add-on in the Extensions section in your Firefox browser (look for a puzzle icon on the top right corner).In case you don't see it then go to Manage Your Extensions settings and make sure that Nordpass extension is enabled. When it's enabled you should see it every time you press that puzzle icon on the top right corner.
I hope this helps, otherwise please reach out to us at support@nordpass.com and we will be more than happy to help you.
I hope this helps, otherwise please reach out to us at support@nordpass.com and we will be more than happy to help you.
819 beoardielingen
- Wurdearring: 5 fan 5troch Firefox-brûker 18945720, 2 dagen lyn
- Wurdearring: 5 fan 5troch Mogsta, 2 dagen lyn
- Wurdearring: 1 fan 5troch Firefox-brûker 19087443, 2 dagen lyn
- Wurdearring: 5 fan 5troch FG-Aviation, 3 dagen lyn
Antwurd ûntwikkeler
2 dagen lyn pleatstHi there, sorry to hear you're having a bad experience. Could you drop us a message to support@nordpass.com? We’d love to hear your feedback and help you out!- Wurdearring: 4 fan 5troch Randini54, 4 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 17546870, 5 dagen lyn
- Wurdearring: 5 fan 5troch William, 5 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 16459344, 5 dagen lyn
- Wurdearring: 5 fan 5troch Josh Mateos, 6 dagen lynOutstanding security and easy to use. With the resent data breach, the scanner function really helped.
- Wurdearring: 5 fan 5troch Firefox-brûker 13039860, 8 dagen lyn
- Wurdearring: 5 fan 5troch Fernanda Pissurno, 8 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 19069205, 9 dagen lyn
- Wurdearring: 5 fan 5troch MattyIce, 12 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 16363207, 12 dagen lynAlways works most time. Unless Human error. Any problems usually answered with in a few hours.
Antwurd ûntwikkeler
11 dagen lyn pleatstHi! Thanks for your feedback! We're glad to know it's working well for you😊 - Wurdearring: 5 fan 5troch Firefox-brûker 19054870, 14 dagen lyn
Antwurd ûntwikkeler
11 dagen lyn pleatstHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Wurdearring: 5 fan 5troch Firefox-brûker 19053321, 15 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 19045669, 16 dagen lyn
- Wurdearring: 5 fan 5troch SonOfMoge, 17 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 18979262, 17 dagen lyn
- Wurdearring: 2 fan 5troch Kirchner, 17 dagen lynGood password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
Antwurd ûntwikkeler
11 dagen lyn pleatstHi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - Wurdearring: 5 fan 5troch jg_scooter, 17 dagen lyn
- Wurdearring: 1 fan 5troch Firefox-brûker 19045924, 18 dagen lyn