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Beoardielingen foar NordPass® Password Manager & Digital Vault

NordPass® Password Manager & Digital Vault troch NordVPN

3,8 stjer fan 5
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157 beoardielingen
  • troch Firefox-brûker 18875824, 4 moannen lyn
    Nord Pass on Firefox WILL NOT remain open, despite continually checking box to keep extension open. I reached out to Nord and never got help.
  • troch Firefox-brûker 18867798, 4 moannen lyn
  • troch Firefox-brûker 16354450, 4 moannen lyn
  • troch Firefox-brûker 15188328, 4 moannen lyn
    Windows Hello auth stopped working next week after 30d money back guaranty ended. Support is worthless... Now I have "premium" subscription of useless password manager. Does not recommend to anyone.

    Antwurd ûntwikkeler

    4 moannen lyn pleatst
    Hi, it's disappointing to hear about the Windows Hello issue. Our support team can definitely help with this. Could you reach out to them via email at support@nordpass.com? They'll do their best to assist you.
  • troch kerry, 4 moannen lyn
  • troch morbidelio, 4 moannen lyn
    Windows Hello is not working after the last updates. If this doesn't get fixed I won't renew my subscription.
  • troch efri, 4 moannen lyn
    Totally useless, it doesn't work with the (weekly) updates from different softwares. Bad purchase !
  • troch Firefox-brûker 18171446, 4 moannen lyn
  • troch BADR, 4 moannen lyn
    The app don't show up when i'm trying to log'in since the last updat. Before, i had to enter the master code every time i tried to log'in, wast of time, i really regret this purchase!
  • troch Mike Rowan, 4 moannen lyn
  • troch DukenuKoen, 5 moannen lyn
    I would have given it 5 stars before it went offline. But when it went offline I had to search for information as to why it was not available anymore. I found some post on Reddit, but the Nord-account stopped providing us with updates or replies. Leaving us in the dark for weeks is just lousy customer service. I have cancelled my (second) 3-year subscription on all Nord-services, after being a loyal paying customer for years. Sad to do so, but this is NOT how you treat your customers.
  • troch SilentOcean, 5 moannen lyn
    Since the new update, the interface doesn't even show up when I want to enter into my accounts on various websites. So it's absolute useless for me at the moment.

    Antwurd ûntwikkeler

    5 moannen lyn pleatst
    Hi there! Sorry to hear about the trouble with the interface since the update. Could you please email our support team at support@nordpass.com? They'd love to investigate this issue and help you get back on track!
  • troch cwild, 5 moannen lyn
    When opening the extension, I suddenly have to agree that Nordpass collects information that violates my privacy. If I don't agree, I have to remove the extension! (Copied from another review).

    Besides that, I've only had problems so far. The new extension won't let me log in and seems to get stuck loading.

    Before that, no Firefox extension for weeks.

    This software is a pure mess.

    DON'T
    BUY/USE
    IT

    I'm going to find another provider ASAP.

    Antwurd ûntwikkeler

    5 moannen lyn pleatst
    Hi! We understand your frustration with the consent that we present you. In terms of your data, nothing has changed. The mentioned information is collected in order to provide the key functionality - mainly autofill and autosave, where we need to collect information such as email and website addresses. This data is securely encrypted and is not reachable to us, but if the consent is not given to process this data in an encrypted form, we cannot offer a critical functionality of our extension as it simply becomes unusable.

    The reason you see the consent now, but not before, is that Mozilla currently requires it to be presented to extension users and a consent must be given in order to provide the service. Without the consent, we cannot provide it. This is a requirement to all password managers (some still to refuse to apply it).

    We leave up to the user to decide if they want to share the interaction with extension data and this consent is unchecked by default.
  • troch Jeff Spring, 5 moannen lyn
  • troch Evequill, 5 moannen lyn
  • troch Northman, 5 moannen lyn
  • troch David Doooley, 5 moannen lyn
  • troch Firefox-brûker 18821294, 5 moannen lyn
    07.02.2025
    Anwendung lässt sich nicht mehrmit Fingerprint entsperren / starten. Browser Firefox.

    Antwurd ûntwikkeler

    5 moannen lyn pleatst
    Hi, this shouldn't happen. Please try reconfiguring the fingerprint or contact our support team at https://support.nordpass.com/hc/en-us/requests/new."
  • troch Firefox-brûker 18820841, 5 moannen lyn
  • troch frenzy_wo, 5 moannen lyn
  • troch s7en, 7 moannen lyn
    Cant sign in at all even the password is correct. But I can sign in Chrome

    Antwurd ûntwikkeler

    7 moannen lyn pleatst
    Hello, sorry about this. It isn’t expected behavior. Please contact our support team via live chat or support@nordpass.com. The team will help you resolve it.
  • troch Firefox-brûker 13007775, 7 moannen lyn
  • troch Firefox-brûker 18690205, 7 moannen lyn
  • troch Firefox-brûker 18691884, 7 moannen lyn
  • troch ikojékm, 8 moannen lyn