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Beoardielingen foar NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox troch NordVPN

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614 beoardielingen
  • troch Elm, ien jier lyn
  • troch Firefox-brûker 18176356, ien jier lyn
    can't loggin

    Antwurd ûntwikkeler

    ien jier lyn pleatst
    Hello. Sorry to hear about it! Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.
  • troch Firefox-brûker 18197942, ien jier lyn
    Japan Tokyo server gotten really really slow recently. Tokyo server is only location I am counting for ridiculous national restrictions tho. fix it plz

    Antwurd ûntwikkeler

    ien jier lyn pleatst
    Hello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.
  • troch Локсли, 2 jierren lyn
  • troch Firefox-brûker 18179148, 2 jierren lyn
  • troch Firefox-brûker 16936067, 2 jierren lyn
  • troch svt, 2 jierren lyn
    I NOT HOPE LOGIN

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hi! If you’re experiencing any issues with our service, please make sure to contact our support team at support.nordvpn.com for assistance. We'd be happy to help anytime! -G.M.
  • troch RovasT, 2 jierren lyn
  • troch Rafael, 2 jierren lyn
  • troch CSIP CSIRIPP, 2 jierren lyn
    "We’re having trouble logging you in. Please try again""We’re having trouble logging you in. Please try again"
    Look for another job If you are not able to make a usable extension. It would be better for everybody. I had to downgrade to Version3.3.0, and that still works perfectly (right now)

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.
  • troch Firefox-brûker 18138598, 2 jierren lyn
    Used to be pretty good. Now the speed is capped on extension. If you go to speedtest.net it will show fast speed. However other test websites or actual file download is capped at exactly 10mb/s. You can see that the speed will briefly exceed 10mb/s then push back down. If you download 2 files, each files will only download at 5mb/s. This has been going for months. So much with their "no cap".

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello. We do not have no type of restrictions on bandwidth of any kind. We'd recommend contacting our support team via live chat or email for them to look into your issue in more detail. We're available 24/7 at https://nordvpn.com/contact-us/ -Neo
  • troch Firefox-brûker 18110472, 2 jierren lyn
  • troch Limo, 2 jierren lyn
    It can't be a coincidence that many people besides me have been experiencing massive losses in speed for a few days now. Fix your add-on. After all, we pay money for it

    Update: Contacting the support is frustrating.
    Summed up: clearing cache, reinstalling NordVPN add-on and deactivate other add-ons. Despite my messages about many others having the same problem, the supporter didn't think about the NordVPN update as the cause of the problem.
    I hope, there is a bug fix coming soon. Otherwise I'll look for a reliable vpn provider.

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello there. We’re sure it can be resolved with our support team at support.nordvpn.com. Our team would be happy to take a closer look into your case and help out on the matter resolve! They are available 24/7. -G.M.
  • troch Firefox-brûker 17948208, 2 jierren lyn
    A friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.
  • troch me2000, 2 jierren lyn
    unfortunately this add-on doesn't work in Saudi Arabia for months now , tested it on multiple connections / pcs , the only time this add on work if someone use VPN and hotspot then it will work , my guess is ISP blocking the connection

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello! While extension may be restricted in your location due to the connection type, we'd recommend testing our application for your device instead. If you'd like assistance setting it up or had any questions, please do not hesitate to reach out via live chat or email at https://nordvpn.com/contact-us/. -Neo
  • troch Firefox-brûker 18089523, 2 jierren lyn
  • troch Firefox-brûker 17460453, 2 jierren lyn
  • troch Reaper948, 2 jierren lyn
  • troch Firefox-brûker 14971508, 2 jierren lyn
    finger weg, konto nötig

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hallo! Unser VPN-Dienst ist kostenpflichtig, aber wir bieten eine 30-Tage-Geld-zurück-Garantie für all unsere Pakete an, welche auf unserer Seite gekauft wurden nordvpn.com/pricing/. Du kannst unser Produkt gerne testen und falls du Probleme hast, helfen wir dir gerne weiter unter support.nordvpn.com. -G.M.
  • troch T Dawg, 2 jierren lyn
    I'm in Canada, and much like many others posting here, prior to current 3.4.3, Nord VPN extension on FF118.0 Worked perfectly. Something happened as it is nearly unusable. I've needed to refresh connection on nearly every site I visit, including those in split-tunneling. I have removed and reinstalled with no change. I submitted a ticket and Nord VPN wants to put me through the hoops. Don't have a day to gather all the screenshots requested. Speeds are fine ... DNS leak test clean. The extension is broken, and needs to revert to a working version ... Or updated soon. Have gone back to 3.3.0. Thanks

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello. Our apologies for the inconvenience you had with our customer support team. Could you please update your review with the Ticket ID you received so we could double-check the situation? -G.M.
  • troch Firefox-brûker 18080783, 2 jierren lyn
    the extension for firefox simply doesn't work. you connect to a server, browse (very slowly) for a couple of minutes, then you don't browse at all anymore, whatever server you reconnect to. as safe as turning off your computer, indeed.

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.
  • troch Firefox-brûker 15835438, 2 jierren lyn
    firefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
    Edit: nope it's back - turned it off until nord resolves the issue

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M.
  • troch TriBad, 2 jierren lyn
    Like many users, since last update the slow down makes browsing with it a chore, I just turn it off...

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L.
  • troch KT, 2 jierren lyn
    Used to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L.
  • troch icemanmelb, 2 jierren lyn
    Do NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.

    Just go back to the Previous Version fixes this issue and got me back up and running again.

    Antwurd ûntwikkeler

    2 jierren lyn pleatst
    Hello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M.