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日本AVAYAで開発したコンタクトセンター向けソフトフォン「StationLink」とCRMアプリケーションのCTI連携を実現するためのアドオンです。 This Add-on enables CRM applications to communicate with StationLink, the CTI softphone developed by Avaya Japan for contact center use.

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StationLink is a CTI softphone developed by Avaya Japan for contact center use. This Add-on, StationLink Browser Connector, enables CRM applications in a contact center to communicate with StationLink. For example, when the operator receives a call from a customer, StationLink notifies it to CRM application through StationLink Browser Connector. Then, the application can popup the customer's information.

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