Before the new change I would have given Bitwarden a 5 star review. The new change makes it impossible to use for me. It used to show me my logins above any password box. It no longer does that. When I try to use it from the button, instead of just tapping on the name like it used to be, now you have to click on a tiny little button that says "Fill". I find this tiny button too hard to use. Please bring back the old interface. I will be looking for a new password manager now :(

Edit: The response is of no help to me. You have put in the ability to bring back the old way of doing things, but it is not the default behavior. I have to go into settings on every one of my machines and do a bunch of changes just to make it usable. Your insistence on keeping the horrible new default behavior is a big mistake. The new UI looks like it was made by a 5 year old. Your response has a spelling mistake, but it is your response to everyone. Are you a bot?

UI redesign looks bad (curves, whitespace), Fill button is miniscule (no more card click to fill), detection now broken on some sites, don't need Send button, some useful settings taken away, don't need animations. It's clear the dev team is just adding crap to stay busy. BW's GitHub backlog is pretty intense; they should be resolving GitHub issues and internal bugs instead of making the interface uglier and then needing to bugfix the uglier interface.

For the most part it's great, but I can't give 5 stars when they take a great UI and change it up and make it look like it's from 2008.

I used to consider this a 5-star product. The latest update has slowed response time, complicated the interface, and drastically reduced the number of logins that successfully autofill. The dropdown now takes up more screen space for no clear reason. The structure for use has been needlessly altered. After being trained by years of use to click on an entry to fill the login fields, that same action now opens the edit screen. It was a great product that did not need "improving". I will continue to use it, but it is no longer the fast, intuitive tool that it was. After more days of fighting with it, I am downgrading my rating. I am sick of "improvements" that drastically reduce product usability.

Response to the developer response since I cannot email:
Like most of the other commenters I have seen in blogs and other discussions, I have tried that. It does NOT address most of the glaring deficiencies of your "upgrade".

You had a quick, effective product. You have changed the basic user structure, a slap in the face of long-time users, and the new format is MORE difficult to use:
- small fill button in LARGE edit field (how often do you think a user needs to EDIT, rather than FILL a login screen?)
- the changed format above exactly opposite of the muscle memory trained by years as a user of your product
- loading ALL vault items instead of matching only (slower load and why do you think us users used folders and search???)
- larger screen footprint (your app is NOT my primary focus on the screen - it is a TOOL to support what is displayed on the rest of the screen)

It's simple. Respect your users or lose them.

I have moved back to an older version of Bitwarden which I will use until/unless I find another password manager. If you force me to upgrade, I will leave immediately.

I love Bitwarden BUT how many dang times do I need to re-login and re-set an unlock PIN etc? It seems like every time the extension gets updated or something I have to re-setup half my settings. What gives??

the latest ui redesign introduced with version 2024.12.3 (for other browsers, this began with version 2024.12.1) is just pure catastrophe. a textbook example of 'beautiful but garbage.' if this redesign was indeed based on many user feedback as you stated in your blog announcement, then you failed majorly.
please retract this redesign or i'm going to cancel 4+ subscriptions and jump away from bitwarden, because this is like a giant middle finger to end users, imo.

Dreadful UI update. Infuriating to see STYLE winning over FUNCTIONALITY. Sidebar 50% wider than before & more clicks needed????!!
I have installed the previous version (under version history) & switched off auto update. Delighted to have old version back.
5* old
1* new
Reviews cannot be written on Review page, use the add-on installation page & login.

Very good password manager, but the new UI sucks and I had to downgrade. I have to find a small button before filling and why making the filling elements and all my passwords in one place?

EDIT: usability can be restored with settings, added two stars. However new round design is still shit

Dislike the new design and UX. Why do I have to find Fill button to just fill with selected credentials instead of simply clicking on whole element? Why do I have to make one more click to copy password or username?
Username is less contrast than before. Letters are a lot less readable.

So many more terrible UI and UX decisions made.
Enshittification is real.

I dislike the last update. It's very inconvenient because now you have to click on a tiny button (Fill) to fill lin the login info instead of being able to click on the whole item like before. Why is it going now to view login? I bet more people are interested in filling the logins then looking at the logins, so why not leave that as the main action? Please revert this change. Or at least make this action customizable?

Used to be a fairly decent extension, however they recently changed it. Previously you just clicked on the entry for a site and it would fill the username and password. Now that takes you into a view dialogue. Instead you now have to click on a tiny button to fill which is annoying, slow and requires much more attention to do what is a common task. Given that they went out of their way to make this unintuitive change it does not give confidence in future development.

The recent extension upgrade represents a significant downgrade from the previous version. The new user interface is poorly designed and less intuitive than its predecessor. The password filling process has become needlessly complicated, now requiring two clicks instead of the previous one-click solution. These changes have severely impacted the user experience. I strongly urge the developers to revert to the previous interface, which worked flawlessly. There was no compelling reason to modify a system that was already functioning perfectly.

Been a happy Bitwarden customer for years, never had any complaints about the layout or UI. This is a classic case of making it look pretty while knee-caping its actual functions; a design philosophy that is an absolute cancer on the whole industry lately.

You made it harder to do the singular thing this extension is meant to do by shrinking the thing you need to click to a tiny button.

You eliminated the folder structure and now you have to search for everything by default? What populates the tab seems to be based on "Suggestions" and not simply by letting me put folders and types there.

All items are shown on the the opening tab for no reason? Not to mention the classic wasted space and floating elements that have infected every UI across the board.

Massively disappointed. Just like with the Android app, Bitwarden's design team seems the be making decisions without actually asking users what they need and want first.

Great password manager, new extension UI is a backwards step all round. Why make it harder to do the 1 thing you want to be easy in a password manager, copying the username and passwords?

And just realised that now all of favourites/pinned items have been removed from the initial screen/vault tab. Down to 1 star.

Why you list "All Items" in vault tab? I'd like to try new password vault software if you keep updating these kind of UI elements.

La nouvelle apparence est moche et pas du tout ergonomique... L'ajout du bouton "remplir" est inutile et surcharge l'interface, j'enlève 2 étoiles pour la nouvelle apparence, sauf si je peux revenir à l'ancienne ?