Sorry to hear that. We've shared your feedback with the team for further investigation. That said, if you have the opportunity to install our native Proton VPN app or connect through the manual setup methods, we'd suggest doing so as an alternative.

Sorry to hear that. Could you share more details about the issue? What type of internet connection are you using? What is your ISP? Do you have access to a different network that you can try connecting to for testing purposes? Contact us at protonvpn.com/support/contact so we can help you troubleshoot the issue further.

We're sorry to see that you're dissatisfied. The Proton VPN browser extension is currently not available on mobile browsers, although we've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.

The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, if you wish to connect to a specific server of your choice, you may consider upgrading your plan. On another note, you can learn more about improving your connection speeds at protonvpn.com/support/increase-vpn-speeds.

The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade your plan to connect to a specific server of your choice.

Sorry to hear that. Could you describe the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please reach out to us using the 'Contact us' option with more details about the issue so we can help.