As a secure VPN service costs money, and we don't sell user data or in other ways make money on our free users. the free version is possible only from the help of our Premium and Ultimate users. Because of this, we encourage our users to upgrade so that we can keep on providing a secure free version. I hope this makes it a bit clearer. Remeber, if you can't see how the service is funded, you might be the product.

Hi there! If you still have this issue, we kindly ask you to write an email to support@zenmate.com for personalized help. We'd be happy to assist you on running ZenMate on your device without issues. Best regards.