Rakuten: Get Cash Back For Shopping Autor: Rakuten

4,5 zvjezdica od 5

Recenzija od user5678

The recent update to add the floating widget on screen is extremely annoying. Makes shopping impossible. I can't see what I'm shopping for!

Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.

Odgovor programera

objavljeno prije godinu

Thank you for this feedback about this new feature of our extension. We are sorry this new feature is in your way. You can move the "bubble" icon up and down the side of the website so you are able to see anything it may be currently blocking from view.

We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.

903 recenzije

Ocijenjeno s 2 od 5
od Daniel Martí, prije 9 dana
Steals user data and harms small businesses.
Ocijenjeno s 1 od 5
od Korisnik Firefoxa 19585460, prije mjesec
It doesn't work on Firefox. I can only use Chrome
Odgovor programera
objavljeno prije mjesec
You can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com
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od Arib, prije 2 mjeseca
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od Korisnik Firefoxa 19006624, prije 6 mjeseci
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od Ann, prije 7 mjeseci
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od Korisnik Firefoxa 19026091, prije 7 mjeseci
This used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Odgovor programera
objavljeno prije 7 mjeseci
If you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you.
Ocijenjeno s 5 od 5
od Korisnik Firefoxa 16761587, prije 7 mjeseci
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od mbgoss, prije 7 mjeseci
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od Kevin, prije 7 mjeseci
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od Korisnik Firefoxa 16471973, prije 7 mjeseci
It said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Odgovor programera
objavljeno prije 7 mjeseci
Oh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out.
Ocijenjeno s 5 od 5
od Korisnik Firefoxa 17377984, prije 8 mjeseci
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od carrie, prije 8 mjeseci
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od Korisnik Firefoxa 18971339, prije 8 mjeseci
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od charlich, prije 8 mjeseci
There is no Rakuten button on my browser. Why?
Odgovor programera
objavljeno prije 8 mjeseci
It sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.
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od Korisnik Firefoxa 17059814, prije 9 mjeseci
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od KBlack69Z, prije 9 mjeseci
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od Korisnik Firefoxa 15687146, prije 9 mjeseci
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od Korisnik Firefoxa 18903820, prije 9 mjeseci
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od Korisnik Firefoxa 18849742, prije 9 mjeseci
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od Korisnik Firefoxa 18896728, prije 9 mjeseci
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od Korisnik Firefoxa 18175085, prije 9 mjeseci
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od Korisnik Firefoxa 18859324, prije 10 mjeseci
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od Korisnik Firefoxa 18872538, prije 10 mjeseci
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od Korisnik Firefoxa 18868426, prije 10 mjeseci
Ocijenjeno s 5 od 5
od Lisa H., prije 10 mjeseci
It's usually the best deal.
Odgovor programera
objavljeno prije 10 mjeseci
Thank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!