NordPass® Password Manager & Digital Vault od NordVPN

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Recenzija od Korisnik Firefoxa 18481257

od Korisnik Firefoxa 18481257, prije godinu

In general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.

I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.

Use other password management tools, NordPass has no intention of making this one reliable or grow.

EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):

If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.

Odgovor programera

objavljeno prije godinu

Hello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.

We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.

Cheers,
Dominik

890 recenzija

Ocijenjeno s 5 od 5
od Jensus, prije 5 sati
zu praktisch um es nicht zu haben
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od Korisnik Firefoxa 19310956, prije 13 sati
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od Wolf, prije 18 sati
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od Melynda, prije dan
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od Korisnik Firefoxa 19112059, prije 2 dana
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od Korisnik Firefoxa 14734735, prije 2 dana
When it works it works pretty good, however it's been pretty glitchy lately. Hopefully the glitches get resolved soon.
Odgovor programera
objavljeno prije dan
Hi there! We’re sorry to hear about the glitches you've been experiencing. Our support team would be delighted to assist you in resolving them. Could you please reach out at support@nordpass.com?
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od Koro, prije 2 dana
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od OlTkor, prije 2 dana
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od Korisnik Firefoxa 14919926, prije 3 dana
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od badrocket, prije 4 dana
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od Martin, prije 4 dana
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od matsujiro, prije 4 dana
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od Minuanos, prije 6 dana
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od Matheus Nunes, prije 6 dana
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od Brahvim, prije 7 dana
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od Korisnik Firefoxa 18590699, prije 8 dana
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od Korisnik Firefoxa 19248620, prije 10 dana
Works great.
Odgovor programera
objavljeno prije 10 dana
We're proud to have left a positive impression on you. Thank you for the review!
Ocijenjeno s 5 od 5
od Korisnik Firefoxa 19121368, prije 11 dana
Works Great
Odgovor programera
objavljeno prije 10 dana
We're happy to hear that! Thank you for the five stars, it truly means a lot to us.
Ocijenjeno s 4 od 5
od Korisnik Firefoxa 17815686, prije 11 dana
とても使いやすいと思います。パスワード管理がとてもしやすくなりました。
Odgovor programera
objavljeno prije 11 dana
フィードバックをいただきありがとうございます。本当に感謝しております。
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od Korisnik Firefoxa 19107867, prije 12 dana
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od Korisnik Firefoxa 15764119, prije 13 dana
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od muelina, prije 14 dana
мне для работы нужно, работает все норм
Odgovor programera
objavljeno prije 14 dana
Мы ценим ваш положительный отзыв и рады узнать, что вы остались довольны нашим обслуживанием!
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od Korisnik Firefoxa 19128730, prije 16 dana
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od Korisnik Firefoxa 19217615, prije 19 dana
If you just subscribed, and happen to see this, refund before its too late.

Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.
Odgovor programera
objavljeno prije 18 dana
Hi there, we’re really sorry to hear about your experience. We’d really appreciate the chance to troubleshoot the issues you mentioned properly. If you're open to it, please reach out to our support team at support@nordpass.com so we can dig into the issue and help resolve it. Feedback like yours is important, and knowing the specifics helps us make things better for everyone.
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od Korisnik Firefoxa 15334684, prije 19 dana
Good app, very useful, works.
Odgovor programera
objavljeno prije 19 dana
We appreciate your positive feedback and are delighted to know you were satisfied with our service!