Recenzije za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox od NordVPN
Recenzija od Korisnik Firefoxa 14336689
Ocijenjeno s 4 od 5
od Korisnik Firefoxa 14336689, prije 4 godineI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Odgovor programera
objavljeno prije 4 godineHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
2.636 recenzija
- Ocijenjeno s 1 od 5od thejammonster, prije 16 satiI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Odgovor programera
objavljeno prije 39 minutaHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Odgovor programera
objavljeno prije danЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.- Ocijenjeno s 5 od 5od thomaat, prije 3 danaThe addons works for me better than the app. windows sometimes be late when tunrning off the connection but not 1 problem with this
Odgovor programera
objavljeno prije 3 danaHello. We’re sorry to hear about the issues with the app! Could you please contact our team at support@nordvpn.com? They will gather the necessary information to assist you, ensuring that you can also use the app. -E.G. - Ocijenjeno s 3 od 5od Korisnik Firefoxa 18923947, prije 5 danadie Funktion an sich ist ganz gut aber jetzt werden nach einer Zeit im geöffnten Firefox, die Seiten nicht mehr geladen. wenn man die Verbindung kurz ausschaltet kann man die Seiten wieder laden.
Odgovor programera
objavljeno prije 4 danaHallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie derzeit die Kill-Switch-Funktion in den Erweiterungseinstellungen aktiviert haben, können Sie versuchen, sie zu deaktivieren, um zu überprüfen, ob das Problem dadurch behoben wird. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte per Live-Chat oder E-Mail an support.nordvpn.com an unseren Support, um weitere Unterstützung zu erhalten! – Neo - Ocijenjeno s 5 od 5od Korisnik Firefoxa 18359664, prije 5 dana
- Ocijenjeno s 5 od 5od Viktor Fulop, prije 7 dana
Odgovor programera
objavljeno prije 8 danaHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.- Ocijenjeno s 5 od 5od valter, prije 11 dana
- Ocijenjeno s 5 od 5od Korisnik Firefoxa 14900131, prije 13 dana
- Ocijenjeno s 1 od 5od Hajnalka, prije 18 dana
- Ocijenjeno s 5 od 5od VAL, prije 24 dana
- Ocijenjeno s 4 od 5od GamePlayer547, prije mjesecUnfortunately you may have to sacrifice usefulness in a website here and there -- but well worth it with all the surveillance going on nowadays.
Odgovor programera
objavljeno prije mjesecHi there, thank you for sharing your thoughts! If you ever run into difficulties accessing certain websites, our support team at support.nordvpn.com will be glad to walk you through possible solutions and help you get the most out of the service. -P.B. - Ocijenjeno s 1 od 5od Korisnik Firefoxa 13982453, prije mjesec
Odgovor programera
objavljeno prije mjesecHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Ocijenjeno s 5 od 5od Tooltivity.com, prije mjesecAt Tooltivity.com, we manually test productivity browser extensions and provide honest and detailed reviews.
NordVPN received an impressive rating of 8.9 in our tests. In our evaluation, we considered the categories of features, design, ease of use, security & privacy, value for money and performance. You can find the full test report here:
tooltivity.com/extensions/nordvpn Odgovor programera
objavljeno prije mjesecЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -L.L.- Ocijenjeno s 1 od 5od Soup, prije 2 mjeseca
- Ocijenjeno s 5 od 5od OlTkor, prije 2 mjeseca
- Ocijenjeno s 4 od 5od geh420207, prije 2 mjeseca
Odgovor programera
objavljeno prije 2 mjesecaЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Ocijenjeno s 1 od 5od Tuta, prije 2 mjesecaIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Odgovor programera
objavljeno prije 2 mjesecaHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Ocijenjeno s 5 od 5od striker, prije 2 mjeseca
- Ocijenjeno s 4 od 5od Korisnik Firefoxa 18167785, prije 2 mjeseca
- Ocijenjeno s 5 od 5od cubigiabinh, prije 2 mjesecaVPN is fast; Ad-blocker is good; but they can't justify the price. Nevertheless, the overall product is great. It's just it'd be better if it was cheaper.
Odgovor programera
objavljeno prije 2 mjesecaHello. We appreciate your feedback! It will be transferred to our team. -L.L.