Hey Bill G,

This extension requires a membership subscription since it works directly with our cloud service and not with the desktop app of 1Password on your computer.

You’ll want to download and install the good old companion extension instead: https://1password.com/browsers/firefox

If you encounter any issues with it, feel free to email us at support@1password.com and we’ll gladly help!

Thank you kindly for the review! We’re glad to hear you’re loving 1Password X so far :)

Enjoy your 1Password and stay safe!
The 1Password team.

Hey there 00x11,

While the issue is not related to the extension specifically, we’d love to help you with this! If you still have access to your account on your phone, that’s great news. We’ll most likely be able to help you gain access to your account.

Please email us all the details to support@1password.com and we’ll be happy to help.

Hey adam@ezra,

Thank you kindly for the review and feedback here! There are a few things that might make your experience better though:

- The settings of the extension will reset if your Firefox is set to never remember history or clear the cache when you quit the browser, so you can adjust Firefox’s settings accordingly to allow 1Password X to retain its settings.
- The suggested passwords recipe is not changeable, but you can use the fully-fledged password generator in 1Password X instead of these suggested passwords. Simply open 1Password X on the top right corner of the browser, click the big PLUS icon to reveal the menu and select “Password Generator”. There you can fully control the passwords you generate.
- Autofilling credit cards and identities will always trigger a “confirm” prompt, that is a security measure we’ve added recently and has nothing to do with http or your local dev environment.
- You can disable 1Password X’s inline menu from showing up in fields if you’d like to. In 1Password X’s settings, under the “Autofill” section, you can disable the suggestions and inline menu.
- When you edit an item, it opens our web app. The edit button is in 1Password X’s popup, but the “Save” button is on the bottom of the tab that opens. Thanks for the feedback here, we’re hoping to improve this in the future!

Hey istrasci,

1Password X should definitely work in Linux! Sounds like it is having troubles initializing in your browser.

We’d love to help you with this. Feel free to email us all the details to support+extension@1password.com and we’ll get on the case!

Hey Replic21,

We are thrilled that you love 1Password X so much! Indeed, having 1Password as a 2FA authenticator is so useful and easy :)

Enjoy your 1Password and stay safe!

Hey smorales,

Thank you for the kind words and feedback! It’s great to hear you love 1Password and enjoy it so much :)

Have fun and stay safe.

Hey godlessarmy85,

1Password X should definitely work on Paypal! We’re not able to reproduce any issues here so we’d like to ask you to email us all the details, that way we will be able to investigate and help you out (or fix whatever may need fixing!).

Before emailing us, please try saving a completely new login on Paypal’s website and see if it works. If it doesn’t, email us at support+extensions@1password.com and we’ll get back to you ASAP.

Hey there,

Sorry to hear you’re having troubles with 1Password X’s shortcut in your Firefox. By default, it should be CTRL+Period on Windows, or CMD+Period on a Mac.

If that keyboard shortcut doesn’t work for you at all, feel free to email us all the details to support+extensions@1password.com and we will gladly help you sort this out and any other issues you’re having with 1Password X in your browser.

Looking forward to hearing from you!

Hey Atsushi,

Thank you very much for the review! We’re glad you like 1Password X so much.

Enjoy your 1Password and stay safe.