Well! I'm a pretty skeptical person, but since I've joined Ebates it's been smooth sailing all the way. Not only do they give cash back, they also FIND coupons you may have missed. I have recommended Ebates to friends & family. It's not complicated--you don't have to be a brain surgeon to use it--all you have to do is remember to click Ebates BEFORE you start your 'shopping trip' at the chosen website. I love it!