We always want our members to receive the Cash Back they earn! We'd like to look into this for you as promptly as possible. Please email us at memberservices@rakuten.com.

We hope your favorite merchants return soon as well! We always want our members to receive the Cash Back they earn! We'd like to look into this for you as promptly as possible. Please email us at memberservices@rakuten.com.

We're sorry to hear you've had this experience with us. Please reach out to us at memberservices@rakuten.com so we can look into this for you.

We love being your trusty sidekick helping you rack it up with Rakuten!

Our development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app.

Our development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app.