Sorry to hear that. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please send us an email directly at support@protonvpn.zendesk.com so we can assist you further.

Thank you for your review. The default Connect option will always attempt to connect you to the most optimal server for you. That said, our team is working hard on improving our infrastructure so that all our users are able to connect with ease. We will continue to make more improvements to enhance service availability despite any blocking attempts.

Thank you for your review. Could you describe the issue further? What difficulties are you experiencing using the website while connected to Proton VPN? We'd be happy to help, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.

We're sorry to see that you're dissatisfied. Would you mind letting us know what issues you've experienced with our service exactly? We'd be more than happy to help, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.

That doesn't sound right. The extension affects your browser only, and not your entire system. That said, would you mind sharing your ticket number with us here? We'd be happy to check on your report and see how we can assist you further.