NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
608 értékelés
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16763858, 3 évecan't even use it before purchasing. can't recommend, this is a shit tier addon.
Fejlesztői válasz
közzétéve: 3 éveHello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M. Fejlesztői válasz
közzétéve: 3 éveЗдравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.Fejlesztői válasz
közzétéve: 3 éveHello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17375793, 3 évewhy i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
Fejlesztői válasz
közzétéve: 3 éveHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13501617, 3 éveLogin does not work when Multi-factor authentication (MFA) is enabled.
Fejlesztői válasz
közzétéve: 3 éveHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17373312, 3 éveDoes nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!Fejlesztői válasz
közzétéve: 3 éveHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16747909, 3 éveIt's not working, downloads failing, no internet
Fejlesztői válasz
közzétéve: 3 éveHello. Is there any type of anti virus software running in the background of your device? If so, could you try disabling it for testing purposes? If that is not the case, please contact our customer support team at support.nordvpn.com so that they can take a closer look at your case and help you solve it faster. -A.Z - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13718701, 3 éveNever EVER worked with Firefox extension, when the desktop app works nearly always geolocked, totally poor and shabby, I will let my subscription expire.
Reconfigured, installed reinstalled, just a waste of money and my time.Fejlesztői válasz
közzétéve: 3 éveHello. We're sorry to hear about your experience with our proxy extension. You're more than welcome to contact us at support.nordvpn.com and we'll check on some possible solutions for the issue you're having any time. -L.L. - Csillagos értékelés: 1 / 5készítette: Colin Ingus, 3 éveAfter battling with software that just doesn't want to work. Wasting time writing to "support", who gives the impression they don't actually bother to read my messages. Suffering just a perpetual slew of aggravation from what appears to be a shoddy tin pot gang of botchers. I managed to find a simple, quick and painless way to fix all the problems from this sorry nord debacle.
1) Request refund.
2) Uninstall.
3) Go with Express VPN.
Simple.
If any "support" writes here offering me to contact them in any way so you may attempt to troubleshoot. I have a tip for you: Don't bother wasting your time as my time has already been wasted more than enough already.
As you may or may not time the time to notice, as stated above I have already fixed all my nord problems. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 6170113, 3 évethe add-on works 90% of the time 50% of the time. If I hadn't gotten a very good deal I would ask for a refund, it's slow and not reliable.
It gets harder to use.
Edit: I already tried all the normal trouble shooting things and I've come to the conclusion that the issue is with the add-on itself and the unwillingness of Nord to let people change servers.Fejlesztői válasz
közzétéve: 3 éveHello. We're sorry to hear about the issue! Please try removing the extension and reinstalling it. If the issue persists after that, feel free to contact us directly at support.nordvpn.com. We're ready to help you out 24/7. -G.M. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 14072844, 3 évefor the countries that have even blocked nordvpn.com website, this addon will not login in the first step. so in the next update, please change the login website to something like sedrkdfxxgjsied.com (like nordvpn desktop app); so that it bypasses the censorship from governments
Fejlesztői válasz
közzétéve: 3 éveHello. Thank you for your feedback about our extension! When connecting from countries with internet restrictions we recommend using our application instead. If you'd need any assistance feel free to contact our customer support. We would be happy to help! Our team is online 24/7 at support.nord-help.com. -G.M. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13401115, 3 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15261036, 3 éveAs much as I like NordVPN and use their products in many situations, I find this add-on completely useless. When it's on, it becomes impossible to access my home network and a lot of my work and play involves the local network. It offers split tunnelling but again, not with the local network.
Fejlesztői válasz
közzétéve: 3 éveHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions or requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17328558, 3 éve
Fejlesztői válasz
közzétéve: 3 éveЗдравствуйте. Наш VPN-сервис платный, но мы предлагаем 30-дневную гарантию возврата денег, чтобы протестировать сервис без риска. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на странице support.nordvpn.com. -G.M.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17310467, 3 éve
- Csillagos értékelés: 1 / 5készítette: FurryFailure, 3 éveNot being able to specify a server is the biggest downfall of this addon, almost every time I try to connect to the VPN, my browser gets throttled and nothing loads, and I have to fight the thing to get a new server assigned to me - and before Support does another Copy-Paste response - I've reinstalled the VPN several times.
Fejlesztői válasz
közzétéve: 3 éveHello and thank you. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. -Neo Fejlesztői válasz
közzétéve: 3 éveHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo- It's a total disaster. Neither addon or app does not work at all. I'm pressing the button, trying to login and nothing pops up. Looks like a stub for an app, but not the app itself. I tried to reinstall the addon and it didn't help. I went to the tech support instead and they are ignoring me for more than 24hrs. Their desktop app also worked for first 2-3 months (while money back is available I guess) and then stopped. Online support is still ignoring me.
UPD: I haven't received the ID. I was ignored by support. TotallyFejlesztői válasz
közzétéve: 3 éveHello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -Neo - Csillagos értékelés: 1 / 5készítette: Paweł Kolo, 3 éveTell me please why the extension popup its in size 350x230??? Im not able to click other buttons like for ex. "disconnect". I can only scroll and choose which country i wanna connect. Its very annoying. Help me. Check screenshot from my google drive: https://drive.google.com/file/d/1OXrzb59bJH9bNFtJDSeeNUgbAbPHV1AN/view?usp=sharing
Fejlesztői válasz
közzétéve: 3 éveHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -Neo Fejlesztői válasz
közzétéve: 3 éveHello. The issues as such could be caused by the ad block feature which you may disable in the settings of the extension. If the issue remains, make sure to reach out to our support team at support.nordvpn.com and we'll assist to resolve it. -Neo