NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
608 értékelés
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17111793, 3 éve
- Nord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.
It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.Fejlesztői válasz
közzétéve: 4 éveHello and thank you for your review. As we strive to provide a stable and secure protection while browsing, due to some browser limitations the permission is required for the extension to function properly. Apologies if it has caused any inconvenience, nonetheless, our team is constantly working on improving our extension. If you have any other questions or concerns, feel free to contact us at support.nordvpn.com at any time! -A.S. Fejlesztői válasz
közzétéve: 4 éveHello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S.- Ticket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Fejlesztői válasz
közzétéve: 4 éveHello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - Csillagos értékelés: 1 / 5készítette: Peter Deege, 4 éve
- Csillagos értékelés: 1 / 5készítette: Speedtospare, 4 éveFirefox browser extension gets error for login connection.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M. - Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
Fejlesztői válasz
közzétéve: 4 éveHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. Fejlesztői válasz
közzétéve: 4 éveHello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo- Csillagos értékelés: 1 / 5készítette: Martin Cleaver, 4 éveI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Fejlesztői válasz
közzétéve: 4 éveHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17014663, 4 évenot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17007561, 4 éve
Fejlesztői válasz
közzétéve: 4 éveHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16618454, 4 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16999186, 4 éve
- It's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15253942, 4 éveCan't be installed in Russia anymore. What the...?
Fejlesztői válasz
közzétéve: 4 éveHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15261251, 4 éve
Fejlesztői válasz
közzétéve: 4 éveHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -NeoFejlesztői válasz
közzétéve: 4 éveHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo- I'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Fejlesztői válasz
közzétéve: 4 éveHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Logs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Fejlesztői válasz
közzétéve: 4 éveHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16967733, 4 éveAdd-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S.