NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
608 értékelés
- Csillagos értékelés: 1 / 5készítette: 12345678987654321, 4 éveExtension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. Fejlesztői válasz
közzétéve: 4 éveHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo- Csillagos értékelés: 1 / 5készítette: YYYOOOWOWOWOWO, 4 éve
Fejlesztői válasz
közzétéve: 4 éveHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16963958, 4 éveTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Fejlesztői válasz
közzétéve: 4 éveHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Fejlesztői válasz
közzétéve: 4 éveHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16958380, 4 éveAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Fejlesztői válasz
közzétéve: 4 éveHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Here we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
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Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
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közzétéve: 4 éveHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Fejlesztői válasz
közzétéve: 4 éveHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.- DO NOT TRUST THIS ADD ON!
You just can't trust this add on. The icon shows you're connected but it randomly disconnects in the background so you think you're going through the VPN but you aren't. This is even worse than it just not working. Tried uninstalling and reinstalling but it still doesn't connect.Fejlesztői válasz
közzétéve: 4 éveHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16954669, 4 éveJust not WORKING, the connection is so slow and can freeze for 10 seconds.. (the plugin worked well on chrome btw), my VPN is not usable currently and I will be forced to cancel my subscription if this problem is not fixed.
Fejlesztői válasz
közzétéve: 4 éveHello. Please try reinstalling the extension or check if the issue persists on a fresh browser installation. If the issue is still there after that, please contact our support team via live chat at https://support.nordvpn.com/ for further help. -R.L. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16952517, 4 éveHas gotten really flakey for about the last year w/ Firefox on Win10. Android version has some issues too hanging but its a lot better than the windows version. Nord's customer support solution is to use their whole computer VPN and not the FF plugin. I can't do that. Not very fast either.
Fejlesztői válasz
közzétéve: 4 éveHello! Please make sure to contact us via Twitter DMs @NordVPN chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo Fejlesztői válasz
közzétéve: 4 éveHello. If you're facing trouble with our extension, please try reinstalling it. If the issue persists, contact us directly via support.nordvpn.com - A.V.- Your add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the trouble. Please try reinstalling/updating your browser. If the issue persist, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about your experience while using our browser extension. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out and get the issue fixed in no time! Our team is available 24/7. -A.S.- This version doesn't allow me to log in. Hitting the login button bring up a popup that takes 30s to load. After entering my credentials it tells me that I have logged in, but I cannot select any countries to log in from as it says that I am not logged in.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the trouble! Please try reinstalling our extension. If the issue persists, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16945858, 4 évethis is very stupid like most people we paid for a service that cant even be fulfilled you offer a broken false advertised extension not only does is stop working randomly when it does good luck trying to log back in because i guess no one cares anymore at the nord team because these login issues have been here for a long time. I would recommend finding a company that actually cares what they put out.
edit 3/26/22 at random time it just stops working. Websites refuse to connect when using the vpn for indiscriminate amount of times. Doesn't happen every hour but often enough to be a pain. Still don't know how this is an issue i will be going to a different vpn after this subscription is over.Fejlesztői válasz
közzétéve: 4 éveHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15083816, 4 éveEvery time it logs you out, you have to uninstall the addon and reinstall it to log back in again. If you don't it won't work. Please fix this NordVPN.
Fejlesztői válasz
közzétéve: 4 éveHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16945079, 4 évegeen ster waardig, kan niet inloggen. Nord VPN is zo wie zo ellende.
Fejlesztői válasz
közzétéve: 4 éveHallo. Neem contact op met onze klantenondersteuning, zodat zij het probleem nader kunnen bekijken. We helpen u graag om dit probleem op te lossen. Ons team is 24/7 online op support.nordvpn.com. -Neo - Csillagos értékelés: 1 / 5készítette: foxyreviewer, 4 éveSO MANY TIMES this extension will not allow you to login and then you have to delete and reinstall the extension. Then you also have to re-add all your websites to the whitelist because many dont work with vpns. This is getting super annoying and I will be turning off automatic renewal if this isnt fixed soon. This is NOT A FREE VPN, you have to PAY for it.
Fejlesztői válasz
közzétéve: 4 éveHello. We're terribly sorry to hear that you're encountering issues with our service and offer our apologies for the inconvenience. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out so you can use the service more reliably and practically as soon as possible. - A.V. Fejlesztői válasz
közzétéve: 4 éveHello. Our team is currently working on the issue's resolve. Apologies for any inconveniences. Please contact our customer support for assistance regarding the matter. We would be happy to help you out and troubleshoot it together! Our team is online 24/7 at support.nordvpn.com. -G.M.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16940070, 4 évethis extension is busted right now in mozilla. cannot use it as it keep asking for log in over and over.
Fejlesztői válasz
közzétéve: 4 éveHello! We're sorry to hear about the experience you had with our browser extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 14293021, 4 éveI have the perpetual login issue as well.
There's no "Cancel" button available as support here suggested.
Terrible experience, seems like I need to seriously consider changing VPN providerFejlesztői válasz
közzétéve: 4 éveHello. Apologies for the troubles! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16923137, 4 évePlugin simply does not work. Whenever I log in the UI keeps asking me to log in again, as if it doesn't realize I just did. Yes, I have contacted your customer support (they said there was nothing they could do), cleared cache, reinstalled plugin, disabled all other plugins/extensions, and it still does not work.
Fejlesztői válasz
közzétéve: 4 éveHello! Clicking "Cancel" on the pop-up to login should allow you to ignore the visual bug and remain connected, however, if you'd like to continue troubleshooting, please make sure to contact us via Twitter DMs @NordVPN and we'll assist you to resolve the issue. -Neo