NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
608 értékelés
Fejlesztői válasz
közzétéve: 5 éveHello. Do not hesitate to contact our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16077481, 5 éveWhy is every time I have to enter username and password to use NordVPN when I open the Firefox browser? This doesn't happen on Chrome and Microsoft Edge.
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 14995831, 5 éveneeds to connect to a VPN that actually allows you to browse the web.
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 12655486, 5 éveL'extension bloque le serveur proxy de firefox, donc j'ai dû le désactiver pour pouvoir me connecter
Fejlesztői válasz
közzétéve: 5 éveHello. It would be great if you'd contact our customers' support team at support.nordvpn.com, so they could check what's causing the issue and provide you with assistance on its resolve. Thank you! - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15137635, 5 éveDoesn't work anymore. Yes I have logged in. Yes I've paid. Yes the regular app works. They screwed up and like all modern companies they want to sit and collect cash instead of fixing their screw ups.
Fejlesztői válasz
közzétéve: 5 éveHello. It would be best if you'd contact our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16020875, 5 éve
- This extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox. - Csillagos értékelés: 1 / 5készítette: GhostdanteZ, 5 éveMe too completely broken since recent update
Fejlesztői válasz
közzétéve: 5 éveHello. Please contact our customers' support team at support.nordvpn.com while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Thank you! - Csillagos értékelés: 1 / 5készítette: Citizen1958, 5 éveNordVPN works well on all other devices but this extension on a RaspberryPi won't work. Try logging in to NordVPN with correct credentials and it says something has gone wrong.
Fejlesztői válasz
közzétéve: 5 éveHello. Please try changing your password via our website and try logging into our extension again. In case the issue persists regardless, drop a line to our customers' support team at support.nordvpn.com. Fejlesztői válasz
közzétéve: 5 éveHello. Please do not hesitate to contact our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com.- Csillagos értékelés: 1 / 5készítette: CrippledbyDebt, 5 éveThis extension used to be really good, but recently whenever I activate the extension, the VPN fails to connect and asks for a username and password making it unusable by disabling access to sites.
Edit: Response to the Developer: Same problem still persists.Fejlesztői válasz
közzétéve: 5 éveHello. Do disconnect from our extension before closing your browser to see whether the issue that you're currently experiencing persists. - I paid for a three year subscription to NORDVPN.
On a PC running windows the NORDVPN app seems be slow and buggy sometimes and I'm getting tired of entering my user name and password. The app indicates it's connected but there's no connection. Reboot machine. I disabled at Start Up and decided to try the Firefox plugin.
The plugin has less features that the app. What WOULD BE amazing is if I didn't have to enter a username and password every time. WHAT'S UP with that NORDVPN? It's a pain in the butt.
Everything is updated.
I will not renew with NORDVPN again unless something changes.Fejlesztői válasz
közzétéve: 5 éveHello. Everything's working as intended on our end. It would be best if you'd contact our customers' support team at suport.nordvpn.com so they could check what's causing the issue that you're currently experiencing. Fejlesztői válasz
közzétéve: 5 éveHello. Everything's working as intended on our end. It would be best if you'd contact our customers' support team, so they could check what's causing the issue. You may reach our team out at support.nordvpn.com.- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13218874, 5 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15910736, 5 évei am trying to connect to US and it wont allow me to.
Fejlesztői válasz
közzétéve: 5 éveHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. - Csillagos értékelés: 1 / 5készítette: Mehedi Hasan Raaj, 5 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13989761, 5 éveWhy do I need an account??? NO!
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15834240, 5 éveI think the add on damaged my Firefox browser...
Fejlesztői válasz
közzétéve: 5 éveHello. It would be best if you'd contact our customers' support team while specifying the exact issue that you've experienced. You may reach our team out at support.nordvpn.com. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 15766526, 5 éveKeeps forgeting user and password...