NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
608 értékelés
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 18456759, egy éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 18057181, egy éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 10625330, egy éveSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Fejlesztői válasz
közzétéve: egy éveHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Csillagos értékelés: 1 / 5készítette: NiclasWithC, egy éveSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Fejlesztői válasz
közzétéve: egy éveHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I Fejlesztői válasz
közzétéve: egy éveHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.IFejlesztői válasz
közzétéve: egy éveHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.Fejlesztői válasz
közzétéve: egy éveHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.Fejlesztői válasz
közzétéve: egy éveHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13481613, egy éve
Fejlesztői válasz
közzétéve: egy éveHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Csillagos értékelés: 1 / 5készítette: DownTheDrain, egy éveTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Fejlesztői válasz
közzétéve: egy éveHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Fejlesztői válasz
közzétéve: egy éveHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Fejlesztői válasz
közzétéve: egy éveCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Csillagos értékelés: 1 / 5készítette: amanda blur, egy éve
- Update broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. Fejlesztői válasz
közzétéve: egy éveHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -NeoFejlesztői válasz
közzétéve: egy éveHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L.- Csillagos értékelés: 1 / 5készítette: Evilmonkee, egy éveShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Fejlesztői válasz
közzétéve: egy éveHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Csillagos értékelés: 1 / 5készítette: manfredkitzbichler, egy éveSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Fejlesztői válasz
közzétéve: egy éveHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 18372872, egy éveLast updated is a huge mess and still no update. It's a shame for a service about security...
Fejlesztői válasz
közzétéve: egy éveHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 12671498, egy éveRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Fejlesztői válasz
közzétéve: egy éveHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Csillagos értékelés: 1 / 5készítette: Mampfilein, egy éveSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Fejlesztői válasz
közzétéve: egy éveHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L.