NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
2549 értékelés
Fejlesztői válasz
közzétéve: egy éveHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 18163856, egy éve
- Csillagos értékelés: 2 / 5készítette: Oscarous64, egy éveEvery time I open Firefox and start to type it clears the search bar after 1 second which is beyond annoying. It might seem like a minor problem, but it gets infuriating when you type your search quickly and hit enter only to find out it messed up your search.
And more than that, I noticed it slows down Firefox substantially, sometimes it takes up to 10 seconds just to load in an ordinary website. The VPN and it's functions work perfectly fine so I think it's just a problem with the extension itself.Fejlesztői válasz
közzétéve: egy éveHello, we apologize for the inconvenience you are experiencing. Could you please try reinstalling the NordVPN extension completely? If the issue persists, reach out to our support team at nordvpn.com/contact-us/. They are available 24/7 to assist you! -E.G. Fejlesztői válasz
közzétéve: egy éveHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.Fejlesztői válasz
közzétéve: egy éveHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.Fejlesztői válasz
közzétéve: egy éveHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- Csillagos értékelés: 5 / 5készítette: Endemanset, egy éve
- Csillagos értékelés: 5 / 5készítette: Sajith John Sam, egy éveUnarguably, the best VPN I have used so far. They are among the few who does keep the promise!
Fejlesztői válasz
közzétéve: egy éveThank you for your kind words! We're delighted to hear that NordVPN lives up to your expectations. -D.I - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13481613, egy éve
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 17996284, egy éveAwesome extension. Fast stable speeds and easy to use. Very happy
Fejlesztői válasz
közzétéve: egy éveHello! We are happy to hear that everything is running smoothly! -E.G. Fejlesztői válasz
közzétéve: egy éveHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Csillagos értékelés: 4 / 5készítette: Firefox felhasználó 18383472, egy éveit was very helpful to have a brower plugin and i didn't knew it existed. Download was around 1M/s, suitable for my tasks. Not as fast as with the App, but ok. i'm using NordVPN on Desktop and Mobile since 3 years and never regret. Thanks to the team
Fejlesztői válasz
közzétéve: egy éveThank you for spreading a good word! We appreciate your trust and confidence in our service. -Neo - Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 12618563, egy éveWorks as expected.
Linux, FirefoxFejlesztői válasz
közzétéve: egy éveHey, we're glad to hear you find our VPN service useful! Thank you for the sweet words! -N.L. - The developers keep saying that they are working on a fix for the latest update. Stop saying that! Just revert the update! All of it! You can work on a fix on your development branches, but revert the released update immediately! You're not working on a fix "as fast as possible" if you aren't reverting the update that broke this add-on.
Fejlesztői válasz
közzétéve: egy éveHello. Our tech team have released a fix for the issue. Please try updating or reinstalling the browser extension and check if the issue persists. -D.I - Csillagos értékelés: 1 / 5készítette: DownTheDrain, egy éveTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Fejlesztői válasz
közzétéve: egy éveHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Fejlesztői válasz
közzétéve: egy éveHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Fejlesztői válasz
közzétéve: egy éveCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Csillagos értékelés: 1 / 5készítette: amanda blur, egy éve
- Update broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business.