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Ulasan untuk NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox oleh NordVPN

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  • oleh Pengguna Firefox 15253942, 4 tahun yang lalu
    Can't be installed in Russia anymore. What the...?

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea
  • oleh noelmage, 4 tahun yang lalu
    I'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
    Nord, please add this as a feature. It's absolutely excellent in the app.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.
  • oleh Pengguna Firefox 16018265, 4 tahun yang lalu
  • oleh Pengguna Firefox 14814821, 4 tahun yang lalu
  • oleh Pengguna Firefox 15261251, 4 tahun yang lalu
  • oleh Kourosh SHirvani, 4 tahun yang lalu
    in windows it doesnt work and also in extention mode

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.
  • oleh hanneclarysse, 4 tahun yang lalu
  • oleh huub66, 4 tahun yang lalu
    needs re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo
  • oleh Sekorhex, 4 tahun yang lalu
    Leider kann man sich nicht mehr in das Addon einloggen mit seinem Account.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo
  • oleh ec78b308, 4 tahun yang lalu
    I'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo
  • oleh Pengguna Firefox 12339692, 4 tahun yang lalu
    This add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.
  • oleh Meffa, 4 tahun yang lalu
    Logs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea
  • oleh Pengguna Firefox 16079020, 4 tahun yang lalu
    Does a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S.
  • oleh Pengguna Firefox 16967733, 4 tahun yang lalu
    Add-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S.
  • oleh Pengguna Firefox 13515730, 4 tahun yang lalu
    UPDATE January-2022:
    No issues since using v2.40.0; it seems faster and I also like the new 'Pause' feature. Giving it 3 more stars.

    June-2021:
    It got really bad, broken Login! Claims "succesfully connected" to NordVPN in pop up window while exension icon shows it is not. NordVPN suggests to reinstall the extension but that's just a temporary fix; I'm getting tired of re-installing every week or so and perhaps it's time to trash it if NordVPN can't resolve it for good.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.S.
  • oleh 12345678987654321, 4 tahun yang lalu
    Extension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
    NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S.
  • oleh mon, 4 tahun yang lalu
    It's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo
  • oleh YYYOOOWOWOWOWO, 4 tahun yang lalu
  • oleh icefox, 4 tahun yang lalu
    Can not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S.
  • oleh Pengguna Firefox 16963958, 4 tahun yang lalu
    Totally unreliable. Stops working frequently. Restarting doesn't fix it.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S.
  • oleh Noone, 4 tahun yang lalu
    A log in is required.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.
  • oleh Pengguna Firefox 16958380, 4 tahun yang lalu
    After reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.

    Toggling to enable/unable the add-on or reinstalling is not fixing the issue.

    Have no idea how to use it at this moment.

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea
  • oleh Pengguna Firefox 16958285, 4 tahun yang lalu
    It generally does its job but every few weeks it stops working and needs reinstallation

    Balasan pengembang

    dikirim 4 tahun yang lalu
    Hello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea
  • oleh Dragola, 4 tahun yang lalu
    I had issues in the past with this extension but it seems to be working fine now. Hopefully the extension doesn't break again or have other issues.
  • oleh Karol, 4 tahun yang lalu
    very good vpn