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Ulasan untuk Proton VPN: Fast & Secure

Proton VPN: Fast & Secure oleh Proton, Proton Team

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Tanggapan oleh Proton VPN

Balasan pengembang

dikirim setahun yang lalu
Bonjour, pouvez-vous confirmer que vous utilisez l'add-on pour Firefox (car celle-ci ne contient pas de texte "En attente d'un serveur disponible"). Pourrait-il s'agir d'un problème avec la version desktop ?

Dans tous les cas, je vous encourage à vous rendre sur protonvpn.com/support-form pour que le service client puisse analyser le problème et comprendre pourquoi la connexion ne fonctionne pas sur votre appareil.
514 ulasan
  • oleh Taoking, sejam yang lalu
    Never had a single issue with it. Fast and reliable and, most importantly, secure. Proton ecosystem is unrivaled by anyone in the privacy scene.
  • oleh Pengguna Firefox 18317909, 2 jam yang lalu
  • oleh LuxVeritatis, 2 jam yang lalu
  • oleh HazimJ, 11 jam yang lalu
  • oleh Pengguna Firefox 12655208, sehari yang lalu
    Works perfectly well
  • oleh Quiet_user5124512, 2 hari yang lalu
  • oleh mo_oises, 2 hari yang lalu
  • oleh Eddy Nottingham, 2 hari yang lalu
  • oleh TonySSS, 3 hari yang lalu
  • oleh tango29925, 3 hari yang lalu
  • oleh LCV88700, 8 hari yang lalu
  • oleh Pengguna Firefox 12675707, 8 hari yang lalu
  • oleh mrNull, 11 hari yang lalu
    платный

    Balasan pengembang

    dikirim 10 hari yang lalu
    That doesn't sound right. We have a free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup.
  • oleh Peter Hansen, 11 hari yang lalu
  • oleh Rowbot2004, 13 hari yang lalu
  • oleh Pengguna Firefox 18384460, 15 hari yang lalu
  • oleh cxtbs, 17 hari yang lalu
    Россия. Не работает даже открытие окна расширения. А на сайт ProtonVPN без прокси и других средств войти невозможно.

    Причём на телефоне (Android) подключение удаётся через раз, а как расширение для браузера или служба (в Linux) не работает -- не удаётся подключиться.

    Как оно может обходить блокировки и прочее, если само недоступно -- непонятно.

    Balasan pengembang

    dikirim 17 hari yang lalu
    We're very sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • oleh consumerthinkercreator, 19 hari yang lalu
    I made a account just to make a review, on my issue. (hopefully this extension gets better)

    I like Proton a lot. Why? Because Proton is just a amazing company in general. Their VPN is one of the best, and their free VPN is the best non-paid VPN in the market.

    However, I've had some problems with their VPN extension. I have limited freedom, I cannot enable the kill switch, change my VPN protocol to something like Stealth (that was created by Proton) to bypass VPN blocks and censorship.

    On a heavily restricted, locked down WiFi network (I'm talking Amazon.com, Github.com, DuckDuckGo.com are all blocked and much more), the VPN extension is blocked despite me being signed in and it working on a hotspot and other networks without restrictions. I've used the VPN app with Stealth and it's worked fine on the network, but the extension doesn't work.

    I hope that this extension improves in the future and addresses this issue. Thank you Proton.

    Balasan pengembang

    dikirim 17 hari yang lalu
    Thank you for your review. Some public networks (e.g. in schools, hotels, airports, workplaces, etc.) tend to apply restrictions in order to prevent harmful activities and keep track of the traffic flowing. That said, the browser extension uses HTTPS. This is the only connection protocol supported by modern browsers. With that in mind, if you cannot connect using the extension, we suggest using the native Proton VPN app with the Stealth protocol, which was designed for this specific purpose.
  • oleh NerdyNerd, 20 hari yang lalu
    can't bypass firewalls

    Balasan pengembang

    dikirim 20 hari yang lalu
    Sorry to hear that. Would you mind describing the issue further? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.
  • oleh Pengguna Firefox 18641504, 23 hari yang lalu
    This extension can be good or useless.
    the issue is it automatically connects you to a server, they say it use the fastest one but actually its random. for me for example netherland and romani servers works good but it auto connects me randomly to USA and Poland which do not work so i have to press the change btn a lot of times to randomly get netherland or romani. the system actually sucks it didnt used to be this way

    Balasan pengembang

    dikirim 22 hari yang lalu
    The default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. If you'd like to connect to a specific server in a country of your choice, you may consider upgrading your plan.

    That said, can you let us know what exactly doesn't work when connected to our free US and Poland servers? Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.
  • oleh Pengguna Firefox 19439030, sebulan yang lalu
    Actualización:

    Los problemas de conectividad se debían al software Killer Performance Suite y Killer Performance Driver Suite UWD de Intel. Una vez desinstalados, la conexión es inmediata.


    Faltan funcionalidades básicas que sí están implementadas en el software para escritorio. Desearía, por ejemplo, definir un servidor favorito al que se conecte siempre.

    Proton ¿cuándo implementarán Túnel dividido con nombres de dominio en el software de escritorio?

    Balasan pengembang

    dikirim sebulan yang lalu
    Sorry to hear that. Would you mind sharing more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
  • oleh XNKOI, sebulan yang lalu
    電腦自休眠或睡眠喚醒後 chrome 版會自動重新連線，但 firefox 版只會是斷線而且連線狀態還顯示正常卻無法上網。

    Balasan pengembang

    dikirim sebulan yang lalu
    That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
  • oleh Serhii, sebulan yang lalu
    👍 My favorite VPN provider. Great ecosystem. Thanks Proton
  • oleh Yammoon, sebulan yang lalu
  • oleh ff, sebulan yang lalu