Ulasan untuk Proton VPN: Fast & Secure
Proton VPN: Fast & Secure oleh Proton, Proton Team
Tinjauan oleh Pengguna Firefox 19258106
Diberi peringkat 4 dari 5
oleh Pengguna Firefox 19258106, 2 bulan yang laluThe extension looks the part but has usability issues that need managing manually.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
Balasan pengembang
dikirim 2 bulan yang laluThank you for your review. Could you share more details about the connection issue? Are you able to consistently reproduce it? Which version of Firefox, as well as the Proton VPN extension do you have installed? What device are you experiencing this issue on exactly? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.