Might be time to leave, as a paying customer this extension is pretty non-functional. That coupled with their recent security breaches should give everyone pause on whether LastPass is the best option going forward

What have they done?? This plug-in used to work flawlessly; now many of my passwords don't show up & the interface is clunky. I PAY for this software & I expect it to work in my browser. Is LP going to fix this or do I go elsewhere?

sadly a paying customer, lastest update last pass is useless,,, and support, on holiday or what.... time to abbandon ship, remeover automatic renewal, and will look elsewhere in 5 days if they dont get their act running!

After every update of Firefox this app goes AWAL and requires and removal and reinstall

Whatever / whenever the most recent update was broke the extension in Firefox. Opening the vault does nothing but bring a white embedded window without anything in it besides the logo. Search is also broken... basically the extension is non functional. I pay for LastPass and without a functional browser extension it makes me wonder why.

I used to enjoy this extension before the Q1 2023 update. Please bring back the ability to copy notes directly from the extension!

I have also found that the latest update broke the functionality of this extension. I uninstalled it and reinstalled it, and that helped for a little while, but the functionality cuts in and out intermittently. I type the name of a site into the Search your Vault box, and it pulls up the wrong sites. It's totally bonkers. Plus, the UI is much worse now, IMHO.

it gets worse and worse, If I want to edit something the annoying web vault is opened instead of previous extension edit window. Passwords are already exported to Bitwarden, soon to say bye bye and use only one pass manager if there is no improvement (going back where the lastpass was).

Since the last update nothing works anymore in the addon on FF and on Chrome. Super annoying - if we can not find a workaround the whole company has to switch to another password manager.

The update from January 2023 broke much of the functionality of the plugin. Fortunately, another review here mentioned removing and reinstalling, which would have been nice to know. Doing that seems to have at least gotten the plugin working. I will reserve judgement on the UI/UX changes for now. So far, I am a bit grumbly about it, but we'll see.

The latest update, released in January 2023, requires an uninstall and reinstall to fully function. Would be nice if LastPass had let people know that.

Plus, after using it for a few days, it continually requires me to flush cache to bring it back to functioning. e.g. "Search" in the pop-up menu window stops working.

This is terrible, it's like the developers made sure it worked with Chrome and told everyone else they could go pound sand

Version 4.107.0.2 would not retain preferences.
Whatever I set gets forgotten once I reload Firefox.
Auto log-off timer, disable auto-fill.... all gone once Firefox gets closed and re-opened.
Very disappointing.
Reading reviews: looks like the last update has many-many flaws. Wow.

Quite frankly, how could anyone still trust LastPass with their sensitive data? That last breach gave away entire vaults. I've moved on to another password manager. I recommend everyone do the same. Even so, I now have hours (days?) of changing the password at each and every site and login in the vault. Thanks, so much. Just to put some icing on the cake, the Delete Your Account form is not working, so I they can't even get that right. Coincidence? Hmm.

The latest update to the extension is motivating me to move to BitWarden sooner. The 'copy password' option no longer works for me.

I use LastPass to store my SSH keys and with the latest UI update I have no easy way to copy my passphrase so that I can paste it into a different application. This completely broke my workflow.

If LastPass has stopped working for you, remove and reinstall the extension. It fixed it instantly for me.

And if you find that it's worked for you, leave a review telling people to do the same thing, just to keep it at the top of the list until LastPass fixes the problem.

That said, horrible product management by LastPass. Forcing users to reinstall to maintain functionality is insane enough, but not communicating it is basically business suicide.

Since last update, favorites don't work. Always used this extension to full satisfaction but since the last update (Jan 17 '23) it just doesn't work anymore. Starting websites via vault or favorites just doesn't do it anymore :( I use FF Dev. Edition

What happened to the UI? An absoulute pain to use now - a notepad of passwords would be easier to navigate (and safer?!)