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Recensioni per Estensione per Surfshark VPN

Estensione per Surfshark VPN di Surfshark

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284 recensioni
  • di Alfado, 2 anni fa
    Absolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner?
  • di Utente Firefox 18105820, 2 anni fa
  • di Utente Firefox 17692527, 2 anni fa
  • di lostprophet, 2 anni fa
    it simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey there! We're sorry to hear you had to run into this connection issue. Our team would be glad to help you out. Could you reach out to them via email at support@surfshark.com? Thank you!
  • di Utente Firefox 18037445, 2 anni fa
  • di Utente Firefox 16127288, 2 anni fa
  • di Utente Firefox 11344374, 2 anni fa
    Эта хрень не работает на территории России

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Привет! Мы приносим свои извинения за причиненные неудобства, не могли бы Вы связаться с нами по адресу support@surfshark.com. Наша команда с радостью поможет Вам.
  • di Aleksander_W, 2 anni fa
    Waste of time, it doesn't work, after enabling browser is not able to connect to any host.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you!
  • di Utente Firefox 14699268, 2 anni fa
    Для запуска требует создать учётную заппись!

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Привет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.
  • di liroken646, 2 anni fa
    When i click in "create account" doesn't seem to have a free option so... #Trash.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark.
  • di Dmitry Vladimirovich, 2 anni fa
    Не работает! Нет подключения ни к одной стране!
    Подключиться повторно для сохранения защиты

    Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
    Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
    Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
    Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы!
  • di Utente Firefox 17700114, 2 anni fa
    fake connection, not even the DNS servers can be connected when this add-on say it is connected.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • di CDzun, 2 anni fa
    Cannot connect to any server what the point of this useless add-on?

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details!
  • di Komal, 2 anni fa
    Useless, only waste your time nothing else

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!
  • di Utente Firefox 12141553, 2 anni fa
    Just stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!

    Could you contact us at support@surfshark.com or via live chat?
  • di bugazz, 2 anni fa
    Not working after latest firefox update. just cant connect to any of server

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly?
  • di Utente Firefox 17935028, 2 anni fa
    so far it is a complete ripe off, windows install does not work at all!

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you!
  • di ArtsyLinda, 2 anni fa
    It is just not working at all now. Was super slow before.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!
  • di adasfasf, 2 anni fa
  • di Utente Firefox 17910097, 2 anni fa
  • di Utente Firefox 17125552, 2 anni fa
    After about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
    This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally!
  • di Iaroslav Stanko, 2 anni fa
    Взали дениги за два года, но перестало всё работать !!!

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Здравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!
  • di RastaKen, 2 anni fa
    the "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
    I think there is a bug in firefox extensions

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!
  • di Utente Firefox 17870811, 2 anni fa
    it simply doesn't work, can't log in

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • di Utente Firefox 17835142, 2 anni fa
    NOT WORKING, CANT LOG IN

    Replica dello sviluppatore

    pubblicato il 2 anni fa
    Hey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!