NordVPN - a VPN proxy extension for Firefox のレビュー
NordVPN - a VPN proxy extension for Firefox 作成者: NordVPN
Firefox ユーザー 15467501 によるレビュー
5 段階中 2 の評価
Firefox ユーザー 15467501 によるレビュー (5年前)On one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
開発者の返信
投稿日時: 5年前Hello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you!
合計レビュー数: 2,566
開発者の返信
投稿日時: 11時間前Hello. We are sorry to hear about the trouble! Please don’t hesitate to reach out to our support team at support@nordvpn.com, they will be happy to look into the issue and guide you through a few steps that can help resolve it. -E.G.- 5 段階中 1 の評価Firefox ユーザー 17599253 によるレビュー (4日前)
- 5 段階中 1 の評価Firefox ユーザー 17389192 によるレビュー (9日前)
開発者の返信
投稿日時: 11日前Hello! That is exactly what we aim for, and it is great to know our efforts did not go unnoticed. Thank you for the five stars! -N.F.- 5 段階中 5 の評価azurepriestess によるレビュー (11日前)Nord is the fastest, most reliable VPN that I have used, add this extension works very well.
開発者の返信
投稿日時: 11日前Hello! That’s fantastic to hear — we’re thrilled that our extension has been a great match for your needs. We'd like to thank you for sharing your experience and for being part of our community! -Neo - 5 段階中 5 の評価YuriLibrarian によるレビュー (12日前)
- 5 段階中 1 の評価Firefox ユーザー 18978605 によるレビュー (12日前)
- 5 段階中 5 の評価Cabeça Branca によるレビュー (15日前)Added this to Firefox running on Linux Cinnamon Mint 22, mainly as it's a bit fiddly with no GUI as a standalone. Been running Nord for a long time on everything else, Windows, Firesticks etc. Early days, but so far the extension works as expected with no problems
開発者の返信
投稿日時: 14日前Thank you for taking the time to share your positive experience. We're happy to hear to have met your expectations! -G.M. - 5 段階中 5 の評価Firefox ユーザー 13948809 によるレビュー (15日前)
- 5 段階中 5 の評価Firefox ユーザー 17949533 によるレビュー (17日前)Good experience with Nord. The current version just gives me the flexibility to use VPN only on Mozilla, while my PC isn’t affected. Thanks.
開発者の返信
投稿日時: 17日前Hello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo - 5 段階中 1 の評価Firefox ユーザー 18983679 によるレビュー (22日前)
- 5 段階中 1 の評価Firefox ユーザー 18982295 によるレビュー (22日前)
- 5 段階中 5 の評価Firefox ユーザー 18947510 によるレビュー (22日前)
- 5 段階中 5 の評価Firefox ユーザー 16234255 によるレビュー (23日前)
開発者の返信
投稿日時: 25日前Bonjour ! Notre service VPN est effectivement payant, toutefois, nous offrons une garantie de remboursement de 30 jours pour tous les forfaits achetés via nordvpn.com/pricing/. Vous êtes le bienvenu pour tester nos services et, le cas échéant, n'hésitez pas à nous contacter sur support.nordvpn.com. -G.M.- 5 段階中 1 の評価Miguel Machado によるレビュー (1ヶ月前)
開発者の返信
投稿日時: 1ヶ月前Hello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- 5 段階中 5 の評価Firefox ユーザー 16380517 によるレビュー (1ヶ月前)
- 5 段階中 3 の評価Firefox ユーザー 18894959 によるレビュー (1ヶ月前)
- 5 段階中 5 の評価Duck Tester によるレビュー (1ヶ月前)