NordVPN - a VPN proxy extension for Firefox のレビュー
NordVPN - a VPN proxy extension for Firefox 作成者: NordVPN
合計レビュー数: 610
開発者の返信
投稿日時: 3年前Hello. Apologies for the unpleasant experience you had. Please note that you may ask our chat-bot to connect you to a live agent. We strongly advise you to contact our customer support team again and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -N.L.- 5 段階中 1 の評価zombikiller によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 16763858 によるレビュー (3年前)can't even use it before purchasing. can't recommend, this is a shit tier addon.
開発者の返信
投稿日時: 3年前Hello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M. 開発者の返信
投稿日時: 3年前Здравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.開発者の返信
投稿日時: 3年前Hello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo- 5 段階中 1 の評価Firefox ユーザー 17375793 によるレビュー (3年前)why i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
開発者の返信
投稿日時: 3年前Hello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - 5 段階中 1 の評価Firefox ユーザー 13501617 によるレビュー (3年前)Login does not work when Multi-factor authentication (MFA) is enabled.
開発者の返信
投稿日時: 3年前Hello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - 5 段階中 1 の評価Firefox ユーザー 17373312 によるレビュー (3年前)Does nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!開発者の返信
投稿日時: 3年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo 開発者の返信
投稿日時: 3年前Hello. Is there any type of anti virus software running in the background of your device? If so, could you try disabling it for testing purposes? If that is not the case, please contact our customer support team at support.nordvpn.com so that they can take a closer look at your case and help you solve it faster. -A.Z- 5 段階中 1 の評価Firefox ユーザー 13718701 によるレビュー (3年前)Never EVER worked with Firefox extension, when the desktop app works nearly always geolocked, totally poor and shabby, I will let my subscription expire.
Reconfigured, installed reinstalled, just a waste of money and my time.開発者の返信
投稿日時: 3年前Hello. We're sorry to hear about your experience with our proxy extension. You're more than welcome to contact us at support.nordvpn.com and we'll check on some possible solutions for the issue you're having any time. -L.L. - 5 段階中 1 の評価Colin Ingus によるレビュー (3年前)After battling with software that just doesn't want to work. Wasting time writing to "support", who gives the impression they don't actually bother to read my messages. Suffering just a perpetual slew of aggravation from what appears to be a shoddy tin pot gang of botchers. I managed to find a simple, quick and painless way to fix all the problems from this sorry nord debacle.
1) Request refund.
2) Uninstall.
3) Go with Express VPN.
Simple.
If any "support" writes here offering me to contact them in any way so you may attempt to troubleshoot. I have a tip for you: Don't bother wasting your time as my time has already been wasted more than enough already.
As you may or may not time the time to notice, as stated above I have already fixed all my nord problems. - 5 段階中 1 の評価Firefox ユーザー 6170113 によるレビュー (3年前)the add-on works 90% of the time 50% of the time. If I hadn't gotten a very good deal I would ask for a refund, it's slow and not reliable.
It gets harder to use.
Edit: I already tried all the normal trouble shooting things and I've come to the conclusion that the issue is with the add-on itself and the unwillingness of Nord to let people change servers.開発者の返信
投稿日時: 3年前Hello. We're sorry to hear about the issue! Please try removing the extension and reinstalling it. If the issue persists after that, feel free to contact us directly at support.nordvpn.com. We're ready to help you out 24/7. -G.M. - 5 段階中 1 の評価Firefox ユーザー 14072844 によるレビュー (3年前)for the countries that have even blocked nordvpn.com website, this addon will not login in the first step. so in the next update, please change the login website to something like sedrkdfxxgjsied.com (like nordvpn desktop app); so that it bypasses the censorship from governments
開発者の返信
投稿日時: 3年前Hello. Thank you for your feedback about our extension! When connecting from countries with internet restrictions we recommend using our application instead. If you'd need any assistance feel free to contact our customer support. We would be happy to help! Our team is online 24/7 at support.nord-help.com. -G.M. - 5 段階中 1 の評価Firefox ユーザー 13401115 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 15261036 によるレビュー (3年前)As much as I like NordVPN and use their products in many situations, I find this add-on completely useless. When it's on, it becomes impossible to access my home network and a lot of my work and play involves the local network. It offers split tunnelling but again, not with the local network.
開発者の返信
投稿日時: 3年前Hello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions or requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - 5 段階中 1 の評価Firefox ユーザー 17328558 によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Здравствуйте. Наш VPN-сервис платный, но мы предлагаем 30-дневную гарантию возврата денег, чтобы протестировать сервис без риска. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на странице support.nordvpn.com. -G.M.- 5 段階中 1 の評価Firefox ユーザー 17310467 によるレビュー (3年前)
- 5 段階中 1 の評価FurryFailure によるレビュー (3年前)Not being able to specify a server is the biggest downfall of this addon, almost every time I try to connect to the VPN, my browser gets throttled and nothing loads, and I have to fight the thing to get a new server assigned to me - and before Support does another Copy-Paste response - I've reinstalled the VPN several times.
開発者の返信
投稿日時: 3年前Hello and thank you. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. -Neo - It's a total disaster. Neither addon or app does not work at all. I'm pressing the button, trying to login and nothing pops up. Looks like a stub for an app, but not the app itself. I tried to reinstall the addon and it didn't help. I went to the tech support instead and they are ignoring me for more than 24hrs. Their desktop app also worked for first 2-3 months (while money back is available I guess) and then stopped. Online support is still ignoring me.
UPD: I haven't received the ID. I was ignored by support. Totally開発者の返信
投稿日時: 3年前Hello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -Neo