NordVPN - a VPN proxy extension for Firefox のレビュー
NordVPN - a VPN proxy extension for Firefox 作成者: NordVPN
合計レビュー数: 620
- 5 段階中 1 の評価Firefox ユーザー 15144296 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 15438071 によるレビュー (3年前)Suddenly, after being using the extension for a couple of weeks without problems, the extension was logged out and I cant login anymore. Just get 403 error saying "please check your URL and try again" every time.
開発者の返信
投稿日時: 3年前Hello! We have had temporary issues with the login process and everything should be working as intended. It'd be great if you could update your review or contact our support team at support.nordvpn.com if you continue to experience any issues. -Neo 開発者の返信
投稿日時: 3年前Здавствуйте! Обратите внимание, что мы предлагаем 30-дневную гарантию возврата денег для вашей первой покупки, поэтому вы можете протестировать приложение без риска. Если у вас есть какие-либо вопросы или пожелания, наша команда всегда рада помочь на support.nordvpn.com -Neo開発者の返信
投稿日時: 3年前Hello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -G.M.開発者の返信
投稿日時: 3年前Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo- After a recent update this extension now forces a cookie into the browser. If you delete this cookie the extension puts it back after browser restart. This will happen even if you're logged out of the Nord VPN extension. I emailed customer support their advice was to disable the extension if I didn't want the cookie. The cookie is called _cf_bm , it's a cloudflare cookie they say is for "bot management". We tested other VPN extensions and none of them did this. I wrote this review last week but my review seems to have been deleted. I'm not sure why Nord VPN have started to do this but a VPN extension should not be forcing a cookie in your browser.
開発者の返信
投稿日時: 3年前Hello. Have you disabled DNS over HTTPS option in Firefox settings? Could you please update your review with the Ticket ID you’ve received from our customer support for us to check how your inquiry was handled on our end and provide you with further assistance on the matter. Thank you! -G.M. - websites loading extremely slow with the firefox addon enabled, even with the fastest server (quick connect). there is no point to use this addon, if i dont get the same speed like in the desktop app. with the desktop app, everything loading normal. please add split tunneling for websites in the desktop app too!!!
開発者の返信
投稿日時: 3年前Hello! You may try reinstalling our proxy extension. If it doesn't help, feel free to contact us at support.nordvpn.com and we'll check on the situation in more detail anytime. -L.L. - 5 段階中 1 の評価Firefox ユーザー 17437996 によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Hello, we're very sorry to hear about your experience with our service. Could you please give us more details to help us understand what’s going on? -G.M.開発者の返信
投稿日時: 3年前Hello. Apologies for the unpleasant experience you had. Please note that you may ask our chat-bot to connect you to a live agent. We strongly advise you to contact our customer support team again and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -N.L.- 5 段階中 1 の評価zombikiller によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 16763858 によるレビュー (3年前)can't even use it before purchasing. can't recommend, this is a shit tier addon.
開発者の返信
投稿日時: 3年前Hello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M. 開発者の返信
投稿日時: 3年前Здравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.開発者の返信
投稿日時: 3年前Hello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo- 5 段階中 1 の評価Firefox ユーザー 17375793 によるレビュー (3年前)why i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
開発者の返信
投稿日時: 3年前Hello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - 5 段階中 1 の評価Firefox ユーザー 13501617 によるレビュー (3年前)Login does not work when Multi-factor authentication (MFA) is enabled.
開発者の返信
投稿日時: 3年前Hello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - 5 段階中 1 の評価Firefox ユーザー 17373312 によるレビュー (3年前)Does nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!開発者の返信
投稿日時: 3年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo 開発者の返信
投稿日時: 3年前Hello. Is there any type of anti virus software running in the background of your device? If so, could you try disabling it for testing purposes? If that is not the case, please contact our customer support team at support.nordvpn.com so that they can take a closer look at your case and help you solve it faster. -A.Z- 5 段階中 1 の評価Firefox ユーザー 13718701 によるレビュー (3年前)Never EVER worked with Firefox extension, when the desktop app works nearly always geolocked, totally poor and shabby, I will let my subscription expire.
Reconfigured, installed reinstalled, just a waste of money and my time.開発者の返信
投稿日時: 3年前Hello. We're sorry to hear about your experience with our proxy extension. You're more than welcome to contact us at support.nordvpn.com and we'll check on some possible solutions for the issue you're having any time. -L.L.