
Salesforce Status Helper 作成者: Drew Rutherford
Salesforce Status Helper will help keep you logged into Omni-Channel for when those unexpected disconnects occur without warning.
この拡張機能を使用するには Firefox が必要です
拡張機能メタデータ
スクリーンショット

この拡張機能について
This extension is useful for when Omni-Channel disconnects you unexpectedly and without warning.
Features:
- Automated queue where it will change your status from Available -> Backlog -> Offline based on your time input.
- If you choose to manually set your status, click your preferred Omni-Channel status. The chosen status will remain active until disabled.
- Every 15 seconds the extension will check that you're still logged in with the selected status or if using the automated queue based on your input time. If not, it will automatically sign you back in.
- Every 60 seconds the extension will check that Omni Supervisor is in a healthy state.
NOTES:
- If the extension detects that you're 'On a Web Case' it will NOT change your status. You will have to manually change out of it first.
- This will ONLY work in .salesforce.com or .force.com domains. If you try to set your status in another tab without these domains nothing will happen.
- If you don't have Omni Supervisor open in a Salesforce tab then an error will display in the console. More importantly you can enter into an error state that the extension can't detect.
-----------------------------------------------------------------------------------------------------
Troubleshooting:
If you open Web Developer Tools by either pressing 'F12' or by going into Settings > More Tools > Developer Tools you will see various console logs. Please use these logs to report any issues.
Features:
- Automated queue where it will change your status from Available -> Backlog -> Offline based on your time input.
- If you choose to manually set your status, click your preferred Omni-Channel status. The chosen status will remain active until disabled.
- Every 15 seconds the extension will check that you're still logged in with the selected status or if using the automated queue based on your input time. If not, it will automatically sign you back in.
- Every 60 seconds the extension will check that Omni Supervisor is in a healthy state.
NOTES:
- If the extension detects that you're 'On a Web Case' it will NOT change your status. You will have to manually change out of it first.
- This will ONLY work in .salesforce.com or .force.com domains. If you try to set your status in another tab without these domains nothing will happen.
- If you don't have Omni Supervisor open in a Salesforce tab then an error will display in the console. More importantly you can enter into an error state that the extension can't detect.
-----------------------------------------------------------------------------------------------------
Troubleshooting:
If you open Web Developer Tools by either pressing 'F12' or by going into Settings > More Tools > Developer Tools you will see various console logs. Please use these logs to report any issues.
あなたの体験を評価
権限詳細情報
Required permissions:
- 通知の表示
- salesforce.com ドメインにあるサイトのユーザーデータへのアクセス
- force.com ドメインにあるサイトのユーザーデータへのアクセス
詳しい情報
- アドオンリンク
- バージョン
- 4.6.4
- サイズ
- 52.52 KB
- 最終更新日
- 9ヶ月前 (2024年10月2日)
- 関連カテゴリー
- ライセンス
- All Rights Reserved
- バージョン履歴
- タグ
コレクションへ追加
4.6.4 のリリースノート
Release notes 4.6.4:
- Status will now change to offline in-between queues due to Salesforce case routing issue
- Status will now change to offline in-between queues due to Salesforce case routing issue
Drew Rutherford が公開している他の拡張機能
- まだ評価されていません
- まだ評価されていません
- まだ評価されていません
- まだ評価されていません
- まだ評価されていません
- まだ評価されていません