Surfshark VPN の拡張機能 のレビュー
Surfshark VPN の拡張機能 作成者: Surfshark
合計レビュー数: 277
- 5 段階中 1 の評価Aleksander_W によるレビュー (2年前)Waste of time, it doesn't work, after enabling browser is not able to connect to any host.
開発者の返信
投稿日時: 2年前Hey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you! 開発者の返信
投稿日時: 2年前Привет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.- 5 段階中 1 の評価liroken646 によるレビュー (2年前)When i click in "create account" doesn't seem to have a free option so... #Trash.
開発者の返信
投稿日時: 2年前Hey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - 5 段階中 1 の評価Dmitry Vladimirovich によるレビュー (2年前)Не работает! Нет подключения ни к одной стране!
Подключиться повторно для сохранения защиты
Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.開発者の返信
投稿日時: 2年前Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - 5 段階中 1 の評価Firefox ユーザー 17700114 によるレビュー (2年前)fake connection, not even the DNS servers can be connected when this add-on say it is connected.
開発者の返信
投稿日時: 2年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 開発者の返信
投稿日時: 2年前Hello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details!開発者の返信
投稿日時: 2年前Hey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!- 5 段階中 1 の評価Firefox ユーザー 12141553 によるレビュー (2年前)Just stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
開発者の返信
投稿日時: 2年前Hi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at support@surfshark.com or via live chat? 開発者の返信
投稿日時: 2年前Hey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly?- 5 段階中 1 の評価Firefox ユーザー 17935028 によるレビュー (2年前)so far it is a complete ripe off, windows install does not work at all!
開発者の返信
投稿日時: 2年前Hey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you! 開発者の返信
投稿日時: 2年前Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!- 5 段階中 1 の評価Firefox ユーザー 17910097 によるレビュー (2年前)
- 5 段階中 1 の評価Firefox ユーザー 17125552 によるレビュー (2年前)After about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.開発者の返信
投稿日時: 2年前Hey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! 開発者の返信
投稿日時: 2年前Здравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!開発者の返信
投稿日時: 2年前Hey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!開発者の返信
投稿日時: 2年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!開発者の返信
投稿日時: 2年前Hey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!開発者の返信
投稿日時: 2年前Thanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!- 5 段階中 1 の評価Firefox ユーザー 17863649 によるレビュー (2年前)
- 5 段階中 1 の評価Firefox ユーザー 17857995 によるレビュー (2年前)
- 5 段階中 1 の評価Firefox ユーザー 17859016 によるレビュー (2年前)Does not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.
開発者の返信
投稿日時: 2年前Hello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue. - 5 段階中 1 の評価Firefox ユーザー 17858331 によるレビュー (2年前)extension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)
開発者の返信
投稿日時: 2年前Hey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail. 開発者の返信
投稿日時: 2年前Thanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this.