Surfshark VPN の拡張機能 のレビュー
Surfshark VPN の拡張機能 作成者: Surfshark
合計レビュー数: 284
- 5 段階中 1 の評価Firefox ユーザー 17318024 によるレビュー (3年前)SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
開発者の返信
投稿日時: 3年前Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - 5 段階中 1 の評価mc010323626 によるレビュー (3年前)Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
開発者の返信
投稿日時: 3年前Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - 5 段階中 1 の評価Firefox ユーザー 5650341 によるレビュー (3年前)confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
開発者の返信
投稿日時: 3年前Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - 5 段階中 1 の評価Firefox ユーザー 17262314 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17241791 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17237205 によるレビュー (4年前)USER HOSTILE I'm canning it. Nothing in setup works as stated.
開発者の返信
投稿日時: 4年前Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks! 開発者の返信
投稿日時: 4年前Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- 5 段階中 1 の評価Firefox ユーザー 12594134 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 16766017 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17186143 によるレビュー (4年前)Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
開発者の返信
投稿日時: 4年前Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - 5 段階中 1 の評価skeletondude によるレビュー (4年前)i cant create an account and the website wont open to create my new account
開発者の返信
投稿日時: 4年前Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! - 5 段階中 1 の評価Firefox ユーザー 14201137 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17061356 によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!- 5 段階中 1 の評価IvarEngineDriver によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈- 5 段階中 1 の評価Firefox ユーザー 12726996 によるレビュー (4年前)Surfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.
開発者の返信
投稿日時: 4年前Hello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈 - 5 段階中 1 の評価grashooper によるレビュー (4年前)