Thanks for your feedback. We're constantly working to improve the app so appreciate it. Over the last 3 years we've been working hard to create a digital identity app that can be trusted. We do want the process to be as simple and pain-free as possible but everyone that creates a Yoti has to go through the same steps to ensure they are who they say they are. For more information check out Yoti.com also don't hesitate to contact help@yoti.com if you have any further questions. Thanks, The Yoti Team.