Hi,

Can you please send us a message to support@adblockplus.org with some example URLs where you have been seeing ads, and some screenshot of the ads and of your ABP settings? We would be happy to look into it for you!

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,


We are indeed currently running a contribution campaign, therefore a contribution popup might appear (it will only happen once per user), but the user can simply close it and continue browsing. Adblock Plus remains a completely free extension and all contributions are 100% voluntary.

If you are seeing the popup constantly, we apologize for the inconvenience. In this case, we would recommend uninstalling and reinstalling the extension.

Hi,


We are indeed currently running a contribution campaign, therefore a contribution popup might appear (it will only happen once per user), but the user can simply close it and continue browsing. Adblock Plus remains a completely free extension and all contributions are 100% voluntary.

If you are seeing the popup constantly, we apologize for the inconvenience. In this case, we would recommend uninstalling and reinstalling the extension.

Hi,

I am not entirely sure I understand your review. If you are experiencing issues with ABP and would like us to look into it, don't hesitate to send us a message to support@adblockplus.org

We will be happy to help!

Hi,

we are sorry to read this.

If you are experiencing issues with ABP or have any feedback you would like to share, don't hesitate to reach out to us via support@adblockplus.org.

Hi,

We are indeed currently running a contribution campaign, therefore a contribution popup might appear (it will only happen once per user), but the user can simply close it and continue browsing. Adblock Plus remains a completely free extension and all contributions are 100% voluntary.

If you are seeing the popup constantly, we apologize for the inconvenience. In this case, we would recommend uninstalling and reinstalling the extension.

Hi,

we are sorry to hear you have been experiencing issues with ABP.

If you would like us to look into it, can you please send us a message to support@adblockplus.org with some example URLs where you have been seeing ads, and some screenshot of the ads and of your ABP settings? We would be happy to look into it for you!

Hi,

We are sorry to hear you have been experiencing issues.

If you would like to uninstall ABP, you can see how to do it here: https://help.adblockplus.org/hc/en-us/articles/1500002407902-How-to-uninstall-Adblock-Plus

If you are experiencing any issues and would like us to look into it, please message us at support@adblockplus.org

We will be happy to help!

Hello,

Thanks for contacting Adblock Plus.

We have not received similar reports.

If you would like us to look into it, can you please send us a message to support@adblockplus.org with more details of the problem you are experiencing? We would be happy to look into it for you!

Hi,

Thank you for your review.

In this program, websites are permited to show certain ads on the page. However, those ads have to be produced according to a series of criterias (ie. not animated, non-intrusive, cannot block content, etc). Websites have to apply join the program and are judged by a committee. This ensures that all pages follow the criteria established. 

Users can chose to opt-out from seeing Acceptable Ads at any time in their ABP settings.

Hallo,

Danke, dass Sie sich an Adblock Plus wenden.

Wenn Sie rote Felder in Ihrem Browser sehen, können Sie bitte folgendes versuchen: Klicken Sie auf Ihr ABP-Symbol > Zahnradsymbol > Erweitert > deaktivieren Sie das Kästchen neben Aktivieren des Fehlersuche-Ausblenden-Modus für einzelne Elemente.

Wenn Sie weiterhin Probleme haben, wenden Sie sich bitte an uns unter support@adblockplus.org.

Wir helfen Ihnen gerne weiter!

Hi,

This in indeed not a feature we currently offer.

We are always looking to improve, so I am forwarding your email to our products team for their consideration in future updates!

Hi,

I am not entirely sure I understand your issue.

If you are experiencing any problems with ABP, don't hesitate to contact us at support@adblockplus.org

We will be happy to help!

Hi,

We are indeed currently running a contribution campaign, therefore a contribution popup might appear (it will only happen once per user), but the user can simply close it and continue browsing. Adblock Plus remains a completely free extension and all contributions are 100% voluntary.

If you are seeing the popup constantly, we apologize for the inconvenience. In this case, we would recommend uninstalling and reinstalling the extension.

Hi,

You are probably referring to our Acceptable Ads program.

In this program, websites are permited to show certain ads on the page. However, those ads have to be produced according to a series of criterias (ie. not animated, non-intrusive, cannot block content, etc). Websites have to apply join the program and are judged by a committee. This ensures that all pages follow the criteria established.

User can chose to opt-out from seeing Acceptable Ads at any time in their ABP settings.

Hi Johnno,

Are you still experiencing this issue?

If so, can you please send us a message to support@adblockplus.org with a screeenshot of what you are seeing and screenshot of your ABP settings? We would be happy to look into it for you!

Hi,

You are probably referring to our Acceptable Ads program.

In this program, websites are permited to show certain ads on the page. However, those ads have to be produced according to a series of criterias (ie. not animated, non-intrusive, cannot block content, etc). Websites have to apply join the program and are judged by a committee. This ensures that all pages follow the criteria established.

User can chose to opt-out from seeing Acceptable Ads at any time in their ABP settings.

Hi,

Thank you for your review.


Although we have now introduced a Premium version, our free standard version should block ads just as well as the Premium. The upgrade only offers more customization and additional features, but the ad blocking remains completely free.

You can read more about our Premium version here: https://help.adblockplus.org/hc/en-us/articles/7981157227667-All-about-Adblock-Plus-Premium

We will be happy to help!