Well ghostery, I see that you have gone back to deleting reviews about people having real problems with your addon.  I thought this was solved a couple of months ago.  Most of these negative reviews are people having real problems with your addon (like me) and some have written into your tech support for help (like me) and may or may not have got help for there problems.  I've worked in a highly technical field for many years and this type of practice that business do just to get better rating gets me upset.  If you want better ratings, try fixing the problems you have with you product.  I've been keeping a daily eye out on people writing reviews for your product on this site or others sites, and I notice that a lot of these customers were using older versions of ghostery, with little or no complaints, until they switch to ghostery v7.  Some of these complaints were new customer using ghostery v7 for the first time and had problems right away.  These people are real customers, not statistics on some web site.  Communicate with them!!!  Work with them!!! Just don't ignore them and delete them!!!  I've been a long time ghostery user with no complaints about ghostery until ghostery v7 came out.  Like it or not, ghostery v7 has problems, that many people writing these reviews have told you.  STOP IGNORING PEOPLE AND FIX YOUR PRODUCT.  Because I thought ghostery before version 7 was good, I will give you three stars.