We would love to speak to you to understand more of the issue you are experiencing. Can you please reach out to us with more details of what you are experiencing (including screenshots?). Please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

We appreciate your feedback. We are always looking to improve, so I am forwarding your message to our team for their consideration in future updates.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.

If you are still being asked to disable Adblock Plus even with ABP already off/page allowlisted, most likely something else is causing the issue. This article can be helpful in understanding the problem: https://help.adblockplus.org/hc/en-us/articles/1500003502101-Why-am-I-still-asked-to-turn-off-my-ad-blocker-after-allowlisting

We would love to speak to you to understand more of the issue you are experiencing. Can you please reach out to us with more details of what you are experiencing (including screenshots?). Please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

For non-Premium users, our payment page displays when we update the extension to keep you informed on changes we've made and as a reminder to consider upgrading to Premium. There is no obligation to upgrade and you can dismiss the page by clicking the "x" on the browser tab. The payment page should only appear once every two weeks. If you are seeing the page more frequent than that, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

We're aware that YouTube has been intermittently testing strategies to show either ads or their anti-adblocking wall. However, in some cases we've found that your settings might have changed which is why ads are suddenly appearing. Please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/26653087560595-Ads-appearing-on-YouTube. If those steps don't help, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

We are using a new strategy to handle YouTube's anti-ad blocking warning. When we detect YouTube's notification, we will automatically pause Adblock Plus so you can continue watching without disruption. The pause is temporary so if you leave YouTube and return later, it will remain unpaused until the warning is detected again. We believe YouTube will only attempt to show you the wall for a day or two and then we can go back to blocking ads as normal.

Hi,

You are probably referring to our Acceptable Ads program.

In this program, websites are permited to show certain ads on the page. However, those ads have to be produced according to a series of criterias (ie. not animated, non-intrusive, cannot block content, etc). Websites have to apply join the program and are judged by a committee. This ensures that all pages follow the criteria established. 

User can chose to opt-out from seeing Acceptable Ads at any time in their ABP settings.